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Colin Rudd

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ITIL Service Design

By Colin Rudd, Vernon Lloyd

Problem Manager: Careers in IT Service Management (BCS Guides to IT Roles)

By Colin Rudd

The Manager's Bridge Certificate in IT Service Management: A Guide for ITIL® V3 Exam Candidates

By Colin Rudd

An Introductory Overview of ITIL V3

By Alison Cartlidge, Ashley Hanna, Colin Rudd, Ivor Macfarlane, John Windebank, Stuart Rance