books by author
Lacity

Service Automation: Robots and the Future of Work 2016

Robotic Process and Cognitive Automation: The Next Phase

Robotic Process Automation and Risk Mitigation: The Definitive Guide

Becoming Strategic with Robotic Process Automation

Netsourcing: Renting Business Applications and Services Over a Network (Financial Times Prentice Hall Books)

Advanced Outsourcing Practice: Rethinking ITO, BPO and Cloud Services (Technology, Work and Globalization)
