P.Keith

Improving Through Benchmarking: A Step-by-step Guide to Achieving Peak Performance (Richard Chang Collection: Quality Improvement S.)

By Chang, Richard Y., Kelly, P.Keith

Team Decision-making Techniques: Proven Tools for Getting Results (Richard Chang Collection: High Performance Team S.)

By Kelly, P.Keith

Step-by-Step Problem Solving: A Practical Guide to Ensure Problems Get (and Stay) Solved (Quality improvement series)

By Chang, Richard Y., Kelly, P.Keith