Richard Y.

Improving Through Benchmarking: A Step-by-step Guide to Achieving Peak Performance (Richard Chang Collection: Quality Improvement S.)

By Chang, Richard Y., Kelly, P.Keith

Step-by-Step Problem Solving: A Practical Guide to Ensure Problems Get (and Stay) Solved (Quality improvement series)

By Chang, Richard Y., Kelly, P.Keith

The Quality Improvement Series (Practical Guidebook Collection): Meetings That Work!

By Chang, Richard Y., Kehoe, Kevin R.

The Passion Plan at Work: Building a Passion-Driven Organization

By Chang, Richard Y., Smith, Fred, Louis

Success Through Teamwork: Techniques for Developing Interpersonal Skills (Richard Chang Collection: High Performance Team S.)

By Chang, Richard Y.

Meetings That Work!: A Practical Guide to Shorter and More Productive Meetings (Richard Chang Collection: Quality Improvement S.)

By Chang, Richard Y., Kehoe, Kevin R.