books by author
Richard Y.
Improving Through Benchmarking: A Step-by-step Guide to Achieving Peak Performance (Richard Chang Collection: Quality Improvement S.)
Step-by-Step Problem Solving: A Practical Guide to Ensure Problems Get (and Stay) Solved (Quality improvement series)
The Quality Improvement Series (Practical Guidebook Collection): Meetings That Work!
The Passion Plan at Work: Building a Passion-Driven Organization
Success Through Teamwork: Techniques for Developing Interpersonal Skills (Richard Chang Collection: High Performance Team S.)
