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Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior

By Patterson, Kerry, Grenny, Joseph, Mcmillan, Ron, Switzler, Al

Crucial Conversations: Tools for Talking When Stakes are High

By Patterson, Kerry, Grenny, Joseph, Mcmillan, Ron, Switzler, Al

Influencer: The Power to Change Anything, First edition (Hardcover)

By Patterson, Kerry, Grenny, Joseph, Maxfield, David, Mcmillan, Ron, Switzler, Al

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

By Patterson, Kerry, Grenny, Joseph, Mcmillan, Ron, Switzler, Al

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition (BUSINESS BOOKS)

By Patterson, Kerry, Grenny, Joseph, Mcmillan, Ron, Switzler, Al