Hanna, Ashley, itSMF - the IT Service Management Forum, Macfarlane, Ivor
A dictionary of IT service management: terms, acronyms and abbreviations
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- Books2Africa Collection
- Subjects
- Author(s)
- Published
- 31st January 2008
- Publisher
- itSMF
- ISBN-10
- 0955124573
- ISBN-13
- 9780955124570
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