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BCS, The Chartered Institute for IT

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Problem Manager: Careers in IT Service Management (BCS Guides to IT Roles)

By Colin Rudd

Modelling Business Information: Entity relationship and class modelling for Business Analysts

By Gordon, Keith

Business Cases That Get Results

By Marshall, Carrie

Developing Information Systems: Practical guidance for IT professionals

By Cadle, James

BCS Glossary of Computing

By BCS Academy Glossary Working Party

Software Testing: An ISTQB-BCS Certified Tester Foundation Guide

By Brian Hambling, Angelina Samaroo, Peter Morgan, Geoff Thompson, Peter Williams

NLP for Business Analysts: Developing agile mindset and behaviours

By Parkes, Peter

Business Analysis

By Paul, Debra, Cadle, James, Yeates, Donald

Business Analysis Techniques: 99 essential tools for success

By Cadle, James, Paul, Debra, Turner, Paul

Problem Management: An implementation guide for the real world

By Hall, Michael G.

BCS Glossary of Computing and ICT

By Arnold Burdett, Dan Bowen, Diana Butler, Aline Cumming, Frank Hurvid, Adrian Jackson, John Jaworski, Percy Mett, Thomas Ng, BCS Glossary Working Party

Service Desk and Incident Manager: Careers in IT Service Management (BCS Guides to IT Roles)

By Peter Wheatcroft

Continual Service Improvement Manager: Careers in IT Service Management (BCS Guides to IT Roles)

By David Whapples

Information Security Auditor: Careers in information security (BCS Guides to IT Roles)

By Goucher, Wendy

Information Security Management Principles

By DAVID ALEXANDER, Amanda Finch, David Sutton, Andy Taylor

User Acceptance Testing: A step-by-step guide

By Hambling, Brian, van Goethem, Pauline

Managing IT Projects For Business Change: From Risk to Success

By Jeff Morgan, Chris Dale

Governance of IT: An executive guide to ISO/IEC 38500

By Holt, Alison

IT Service Management Foundation Practice Questions: For ITIL Foundation Exam Candidates

By Tony Gannon, Nigel Mear, Steve Mann