British Computer Society

Operational Support and Analysis: A Guide for Exam Candidates: A Guide for ITIL® V3 Exam Candidates

By John Sansbury

Project Management in the Real World: Shortcuts to Success

By Elizabeth Harrin

Configuration Management: Expert Guidance for IT Service Managers and Practitioners

By Shirley Lacy, David Norfolk

Finance for IT Decision Makers: A Practical Handbook for Buyers, Sellers and Managers

By Michael Blackstaff

Business Analysis Techniques: 72 Essential Tools for Success

By James Cadle, Debra Paul, Paul Turner

Software Testing: An ISTQB-ISEB Foundation Guide

By Brian Hambling, Peter Morgan, Angelina Samaroo, Geoff Thompson, Peter Williams

Working the Crowd: Social Media Marketing for Business

By Eileen Brown

A Pragmatic Guide to Business Process Modelling

By Holt, John

World Class IT Service Delivery

By Peter Wheatcroft

Practical Data Migration

By Morris, John

BCS Glossary of Computing and ICT

By British Computer Society

A Pragmatic Guide to Competency: Tools, Frameworks and Assessment

By Jon Holt, Simon A. Perry

Business Analysis

By James Cadle, Malcolm Eva, Keith Hindle, Debra Paul, Craig Rollaston, Dot Tudor, Donald Yeates, James Cadle, Debra Paul, Donald Yeates

Service Offerings and Agreements: A Guide for Exam Candidates: A Guide for ITIL® V3 Exam Candidates

By Richard Griffiths

A Manager's Guide to IT Law

By Ellacott, Sarah, Holt, Jeremy, Katz, Andrew, Morgan, Jean, Newton, Jeremy, Pierce, Jennifer, Wood, Graham, Holt, Jeremy, Newton, Jeremy

The Manager's Bridge Certificate in IT Service Management: A Guide for ITIL® V3 Exam Candidates

By Colin Rudd

IT Service Management: A Guide for ITIL® V3 Foundation Exam Candidates

By Ernest Brewster, Richard Griffiths, Aidan Lawes, John Sansbury

IT Service Management Foundation Practice Questions: For ITIL® V3 Foundation Exam Candidates

By Tony Gannon, Steve Mann, Nigel Mear, Steve Mann

Virtual Shadows: Your Privacy in the Information Society

By Karen Lawrence Oqvist

Exploiting IT for Business Benefit

By Bob Hughes

IT-Enabled Business Change: Successful Management

By Sharm Manwani

Information Security Management Principles: An ISEB Certificate

By DAVID ALEXANDER, Amanda Finch, David Sutton, Andy Taylor, Andy Taylor

Principles of Data Management: Facilitating Information Sharing

By Keith Gordon

Global Services: Moving to a Level Playing Field

By Mark Kobayashi-Hillary, Richard Sykes

IT Law: An ISEB Foundation

By Jon Fell, John Antell, Jonathan Exell, Vivian Picton, Adrian Roberts-Walsh, Louise Townsend

Software Testing: An ISEB Foundation

By Brian Hambling, Peter Morgan, Angelina Samaroo, Brian Hambling

Business Analysis

By Don Yeates, Debra Paul, Tony Jenkins, Keith Hindle, Craig Rollason, Don Yeates, Debra Paul

Project Management for IT-Related Projects: Textbook for the ISEB Foundation Certificate in IS Project Management

By Bob Hughes, Roger Ireland, Norman Smith, David I. Shepherd, Brian West, Hughes, Bob, Ireland, Roger, West, Brian, Smith, Norman, Shepherd, David I.