Business

Meeting Customer Needs

By Ian Smith, BSc(Hons), MRPharmS, ClinDip, ILTM (Boots Teacher/Practitioner, University of Manchester, UK)

Manual of Heritage Management (Conservation and Museology)

By Richard Harrison

Managing the Non-profit Organization

By Peter Ferdinand Drucker

Effective Sales Management (Marketing Series: Student)

By John Strafford, Colin Grant

Team Roles at Work

By R. Meredith Belbin, Belbin, R. Meredith

Labour Ward Manual

By D. T. Y. Liu, D.V.I. Fairweather

Managing Quality (Institute of Management Diploma)

By Desmond Bell

Marketing (IM Diploma) (Marketing Series: Diploma)

By Geoff Lancaster, Paul Reynolds

Global Tourism: The next decade

By William F. Theobald

The Science of Food: Introduction to Food Science, Nutrition and Microbiology

By K. B. Sherrington

Visitor Management: Case Studies from World Heritage Sites

By Myra Shackley

Consumer Behaviour in Tourism: An International Perspective

By Susan Horner, John Swarbrooke, Horner, Susan, Swarbrooke, John

CIM 97 INTER MARKETING STRATEGY (CIM Student Workbook S.: Diploma)

By Author Unknown

Law Made Simple (Made Simple Series)

By Padfield, Colin, Barker, D.

The Business of Hotels

By Hadyn Ingram

Business Travel and Tourism

By John Swarbrooke

Governments and Tourism: Controversial Issues for Host Communities - an Introduction

By David Jeffries

Arts, Entertainment and Tourism

By Howard Hughes

Quality Issues in Heritage Visitor Attractions

By Ian Yeoman, Yeoman, Ian, Drummond, Siobhan

eMarketing eXcellence (Emarketing Essentials)

By PR Smith, Dave Chaffey, Smith, PR, Chaffey, Dave

Marketing Research for Managers (The Marketing Series: Professional Development)

By Sunny Crouch

Manual of Travel Agency Practice

By Jane Archer

Creating Powerful Brands

By Leslie de Chernatony, Leslie de Chernatony, Malcolm McDonald, de Chernatony, Leslie, de Chernatony, McDonald, Malcolm

The Streetwise Subbie, Third Edition: How to Survive the Contracts Jungle

By Jack Russell

EFFECTIVE EXECUTIVE

By PETER & TAYLOR & FRANCIS DRUCKER, Drucker, PETER & TAYLOR & FRANCIS

CIMA Official Learning System Fundamentals of Financial Accounting (CIMA Official Learning System) (CIMA Certificate Level 2008)

By Henry Lunt

Contemporary Issues in Marketing and Consumer Behaviour

By Elizabeth Parsons, Pauline Maclaran, Parsons, Elizabeth, Maclaran, Pauline

Cima Official Learning System Fundamenta (CIMA Official Learning System) (CIMA Certificate Level 2008)

By Janet Walker

News from the Front: War Correspondents on the Western Front: 1914-1918

By Martin Farrar

General Principles of English Law: A-level Textbook ('A' Level S.)