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Customer Service Training 101: Quick and Easy Techniques That Get Great Results

By Renee Evenson

Making a Team Work

By Steve Chalke, Penny Relph

Group Technology in the Engineering Industry

By JL Burbridge

Handling Uncertainty: A Guide for Professional Work

By Mike Briggs

Project Management for the Process Industries

By Gillian Lawson

Project Cost Estimating: Principles and Practice

By Jack Sweeting

Guide to the Economic Evaluation of Projects

By Derek H. Allen

Managing People

By Jane Weightman

Designing Training (UK PROFESSIONAL BUSINESS Management / Business)

By Alison Hardingham, Hardingham, Alison

The Job Evaluation Handbook (Developing Practice)

By Michael Armstrong, Angela Baron

Are You Managing Your Health? (Allied Dunbar Good Management Guides)

By H. Beric Wright

Tourism and Sustainability: Principles to Practice (Cabi)

Boilerplate: Practical Clauses (Practitioner Series)

By Richard Christou

Marketing: College Course Companion (Letts Study Aid)

By Geoff Lancaster, etc., Richard Pearson, Paul Reynolds

Business To Business Advertising: A Marketing Management Approach

By Charles Patti, Steven Hartley, Susan Kennedy

Introduction to Hospitality Operations: An Indispensible Guide to the Industry

By Peter Jones, Jones, Peter

The Tourist Experience

By Chris Ryan

The Language of Success: Business Writing that Informs, Persuades, and Gets Results

By Tom Sant, Sant, Tom

John F. Kennedy on Leadership: The Lessons and Legacy of a President

By John A. Barnes

Management Research: An Introduction (SAGE series in Management Research)

By Mark Easterby-Smith, Richard Thorpe, Andy Lowe

Professional SQL Server 2005 Integration Services

By Brian Knight, Allan Mitchell, Darren Green, Douglas Hinson, Kathi Kellenberger, Andy Leonard, Erik Veerman, Jason Gerard, Haidong Ji, Mike Murphy

Success is a Choice: Ten Steps to Overachieving in Business

By Rick Pitino

Visual Basic Developer's Guide to E-commerce (Developer's Guides)

By N Jerke

Rewarding and Recognizing Employees: Ideas for Individuals, Teams and managers (Briefcase Books)

By Jaon P. Klubnik

Breaking Free: A Prescription for Personal and Organizational Change: A Prescription for Personal and Organisational Change (Jossey-Bass Business & Management)

By David M. Noer

Kremlin Capitalism: Privatizing the Russian Economy (ILR Press Books)

By Joseph R. Blasi

The Beginning Filmmaker's Business Guide: Financial, Legal, Marketing, and Distribution Basics of Making Movies

By Renee Harmon

Writing the Winning Dissertation: A Step-by-Step Guide

By Allan A. Glatthorn

Ethics & Organizations

By Martin Parker, Parker, Martin

Persuasive Business Proposals: Writing to Win More Customers, Clients and Contracts

By Tom Sant