Production & Operations Management

Business Process Benchmarks

By Camp

The Economics of Total Quality Management: Clashing Paradigms in the Global Market (Dimensions in total quality)

By Cole, Deborah

Managing Quality Fads: How American Business Learned to Play the Quality Game

By Robert E. Cole (Lorraine Tyson Mitchell II Professor of Leadership and Communication, Walter A. Haas School of Business, Lorraine Tyson Mitchell II Professor of Leadership and Communication, University of California, ...

Operations Management: Concepts in Manufacturing and Services

By Robert E. Markland, Shawnee Vickery, Robert L. Davis

Applied Production and Operations Management

By James R. Evans, etc.

Operations Management: Concepts, Methods and Strategies

By Mark A. Vonderembse, G.P. White

Quality costing

By Dale, Barrie G., Plunkett, J.J.

Assessing Business Excellence

By Les Porter, Steve Tanner

Benchmarking for Best Practice

By Mohamed Zairi

Designing, Managing, and Improving Operations

By David M. Upton

Operations Management with MyOMLab

By Prof Nigel Slack, Dr Stuart Chambers, Prof Robert Johnston

Handbook of Hospitality Operations and IT

By Peter Jones

Lean Six Sigma For Dummies

By Morgan, John, Brenig–Jones, Martin

Quality and Reliability: Integrated Approach

By Charles Stanley Smith

Managing Quality

By Kelemen, Mihaela L

Principles of Engineering Manufacture

By V. Chiles (University of Northumbria), S. Black (University of Northumbria), A. Lissaman (Formerly Head of Department of Production Engineering, North Gloucestershire College of Technology, Cheltenham, UK), S. Martin (Formerly Principal Lecturer in Pro...

Practising Quality Assurance in Social Care (Post-qualifying Social Work Practice)

By Hafford-Letchfield, Trish

Quality Without Tears: The Art of Hassle-Free Management

By Philip Crosby

Leading Smart Transformation: A Roadmap for World Class Government

By A. Kakabadse, M. Omar Abdulla, R. Abouchakra, A. Jawad, Kenneth A. Loparo

Operations Management

By Slack, Prof Nigel, Chambers, Dr Stuart, Harland, Dr Christine, Harrison, Alan, Clark, Graham

Complete Quality Manual: A Blueprint For Producing Your Own Quality System (Financial Times Series)

By Mcgoldrick

Monitoring Education: Indicators, Quality and Effectiveness (School Development)

By Fitzgibbon, Carol Taylor

Quality Is Free: The Art of Making Quality Certain

By Crosby, Philip, Philip Crosby

The Basics of FMEA, 2nd Edition

By Raymond J. Mikulak (Resource Engineering, Tolland, Connecticut, USA), Robin McDermott (Resource Engineering, Michael Beauregard (Resource Engineering

Loss Prevention in the Process Industries: Hazard Identification, Assessment and Control

By Frank P. Lees

Journey to Lean: Making Operational Change Stick

By John Drew, Blair McCallum, Stefan Roggenhofer

Utility Theory for Decision Making

By Peter C Fishburn

Self-assessment for Business Excellence

By D.M. Lascelles, Roy Peacock

From Knowledge to Intelligence

By Helen Rothberg, PhD, G. Scott Erickson

Project Risk Management: Processes, Techniques and Insights, 2nd Edition

By Chris Chapman, Stephen Ward