Quality Control Handbook

By J. M. Juran

Mafia: The Necessary Reference to Organized Crime

By Frank G. Shanty

Delivering IT and eBusiness Value

By Leslie Willcocks, Valerie Graeser

Intelligent IT Outsourcing

By Leslie Willcocks, Sara Cullen

Formulating Research Methods for Information Systems: Volume 2

By Chris Sauer, Leslie P. Willcocks, Mary C. Lacity

Dynamic Innovation in Outsourcing: Theories, Cases and Practices

By Leslie P. Willcocks, Ilan Oshri, Julia Kotlarsky

Strategies for Quality Improvement: TQM, Reengineering and ISO 9000

By Harry Costin

Managing Total Quality

By Logothetis

The Performance Management Handbook

By Mike Walters

Lean Six Sigma

By Michael George

Strategic information management: Challenges and Strategies in Managing Information Systems

By GALLIERS, Robert D.

EAI International Conference on Technology, Innovation, Entrepreneurship and Education: TIE'2017

By Angelica Reyes-Munoz, Ping Zheng, David Crawford, Victor Callaghan

Effective Management Skills: Managing Work

Implementing Six Sigma: Smarter Solutions Using Statistical Methods

Introduction to Global Logistics: Delivering the Goods

By John Manners-Bell

The Upside of Turbulence: Seizing Opportunity in an Uncertain World

By Donald Sull

The Power of Six Sigma: An Inspiring Tale of How Six Sigma is Transforming the Way We Work

By Subir Chowdhury

Making Six Sigma Last: Managing the Balance Between Cultural and Technical Change

By George Eckes

The Oz Principle: Getting Results Through Individual and Organisational Accountability

By Roger Connors, Tom Smith

Managing Technological Innovation

By Twiss, Brian C.

What Every Engineer Should Know about Reliability and Risk Analysis

By Mohammad Modarres (University of Maryland, College Park, USA)

Commodifying Communism: Business, Trust, and Politics in a Chinese City

By David L. Wank (Sophia University, Tokyo)

Forecasting with Judgment

By George Wright (Strathclyde Graduate Business School, UK), Paul Goodwin (University of the West of England

Lean Six Sigma for Service

By Michael George

Total Quality Management and the Schoolaa

By Murgatroyd

Managing the Supply Chain: A Strategic Perspective

By J.L. Gattorna, D W Walters

Exchange and Production: Competition, Coordination and Control

By Armen A. Alchian, William R. Allen

Operations Management

By Richard J. Schonberger

Quality Indicators for General Practice

By Jenny Hacker

Assessing Business Excellence

By Les Porter, Steve Tanner