books by subject
Quality Assurance

Relationship Marketing

Analog Est Methods Econometric

Assessing Business Excellence: A Guide to Self-assessment

Managing Quality Fads: How American Business Learned to Play the Quality Game

Assessing Business Excellence

Benchmarking for Best Practice

Performance Measurement and Evaluation

Operations Research: Applications and Algorithms

Lean Six Sigma For Dummies

Moral Intelligence: Enhancing Business Performance and Leadership Success (Paperback)

Managing Quality

Quality Without Tears: The Art of Hassle-Free Management

Personal and Organizational Transformations: The True Challenge of Continual Quality Improvement (The McGraw-Hill Developing Organizations Series)
