Telemarketing

Selling by Phone: How to Reach and Sell to Customers in the Nineties (MARKETING/SALES/ADV & PROMO)

By Richardson, Linda

MARKETING COMMUNICATIONS 2ND EDITION: An Integrated Approach

By Smith, Paul

Selling by Telephone: From Cold Calling To Hot Profit (Sunday Times Business Enterprise Guide)

By Winter, Chris De

Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling (Jeb Blount)

By Blount, Jeb, Weinberg, Mike

Cold Calling Techniques 5th Edition: That Really Work!

By Schiffman, Stephan

Managing Telework: Perspectives from Human Resource Management and Work Psychology

By Kevin Daniels, David Lamond, Peter Standen

The Call Center Dictionary: The Complete Guide to Call Center and Help Desk Technology and Operations

By Bodin, Madeline, Dawson, Keith

Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling

By Sobczak, Art

Small is the New Big: And 183 Other Riffs, Rants and Remarkable Business Ideas

By Godin, Seth

Predictable Revenue

By Aaron Ross, Marylou Tyler

Sales EQ: How Ultra High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex Deal

By Jeb Blount, Anthony Iannarino