books by subject
Telemarketing

Selling by Phone: How to Reach and Sell to Customers in the Nineties (MARKETING/SALES/ADV & PROMO)

MARKETING COMMUNICATIONS 2ND EDITION: An Integrated Approach

Selling by Telephone: From Cold Calling To Hot Profit (Sunday Times Business Enterprise Guide)

Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling (Jeb Blount)

Cold Calling Techniques 5th Edition: That Really Work!

Managing Telework: Perspectives from Human Resource Management and Work Psychology

The Call Center Dictionary: The Complete Guide to Call Center and Help Desk Technology and Operations

Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling

Small is the New Big: And 183 Other Riffs, Rants and Remarkable Business Ideas

Predictable Revenue

Sales EQ: How Ultra High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex Deal
