books by subject
Telemarketing
Selling by Phone: How to Reach and Sell to Customers in the Nineties (MARKETING/SALES/ADV & PROMO)
MARKETING COMMUNICATIONS 2ND EDITION: An Integrated Approach
Selling by Telephone: From Cold Calling To Hot Profit (Sunday Times Business Enterprise Guide)
Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling (Jeb Blount)
Cold Calling Techniques 5th Edition: That Really Work!
Managing Telework: Perspectives from Human Resource Management and Work Psychology
The Call Center Dictionary: The Complete Guide to Call Center and Help Desk Technology and Operations
