Training

The Staff Development Handbook: An Action Kit to Improve Performance

By Peter R. Sheal

The Influencing Pocketbook (Management Pocketbooks S.)

By Richard Storey

Coaching for Performance: The Principles and Practices of Coaching and Leadership: A Practical Guide to Growing Your Own Skills (People Skills for Professionals)

By Sir John Whitmore

Ronan O'Gara: My Autobiography

By Ronan O'Gara

Coaching and Counseling: A Practical Guide for Managers and Team Leaders (Fifty-Minute S.)

By Marianne Minor

Power of Learning: Fostering Employee Growth

By Klas Mellander

Legacy

By James Kerr

12 Steps To Success Through Service

By Barrie Hopson, Mike Scally

Designing Training (UK PROFESSIONAL BUSINESS Management / Business)

By Alison Hardingham, Hardingham, Alison

Introduction to Hospitality Operations: An Indispensible Guide to the Industry

By Peter Jones, Jones, Peter

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

By Renee Evenson

The Customer Service Activity Book: 50 Activities for Inspiring Exceptional Service

By Doane

NLP In 21 Days: A complete introduction and training programme

By Dr Harry Alder, Beryl Heather

PRACTICAL LEADERSHIP SKILLS 2ND EDITION (Self-study Workbooks)

By Russell Tobin

The Tao of Coaching: Boost Your Effectiveness at Work by Inspiring and Developing Those Around You

By Max Landsberg, Landsberg, Max

How to Design and Deliver Equal Opportunities Training (Practical Trainer)

By J Taylor, H Garrett

Improving Employee Performance: Effective Training Strategies and Techniques (Better Management Skills S.)

By Herman E. Zaccarelli, Zaccarelli, Herman E.

Rugby League (Know the Game)

By Rugby Football League

Techniques of Training

By Leslie Rae, Rae, Leslie

Outdoor Games for Trainers

By Carmine M. Consalvo

Education, Training and the Future of Work Ii: Developments in Vocational Education and Training (Open University Reader 2 for the E837 Module)

Beyond Knowledge Management:Dialogue, Creativity and the Corporate Curriculum

By Bob Garvey

Total Quality Training: Quality Culture and Quality Trainer (McGraw-Hill Training Series)

By Dr. Brian F. Thomas

Developing Effective Training Skills (The McGraw-Hill training series)

By Tony Pont, Pont, Tony

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)

By Robert Bacal

Effective Coaching (Briefcase Books Series)

By Marshall Cook

Stress-Management and Relaxation Activities for Trainers

By Robert Epstein