Czepiel, J.A., etc.
Service Encounter: Managing Employee/Customer Interaction in Services Businesses (Advances I Retailing Series)
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- To see availability please select your region.
- Books2Africa Collection
- Subjects
- Author(s)
- Published
- 1st July 1985
- Publisher
- Lexington Books
- ISBN-10
- 0669082732
- ISBN-13
- 9780669082739
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