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By Wendell L. French, Cecil H. Bell, Cecil H. Bell Jr (both of University of Washington, USA)
By Thomas G. Cummings, Christopher Worley
By Graeme Chamberlin, Linda Yueh
By Theresa K. Lant, Zur Shapira
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By James Watt
By Rosemary Stewart
By Arthur P. Brief
By Jill Dann
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By Anne Sigismund Huff, Mark D. (David) Jenkins
By Harvard Business School Press
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By Blanchard, Sr.
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