books by collection
University - Business & Economics
Perfect Presentation
Management Development Beyond the Fringe: A Practical Guide to Alternative Approaches
First, Break All the Rules: What the World's Greatest Managers Do Differently
The Richer Way
Management Teams: Why They Succeed or Fail
A Manager's Guide to Self-development
Managing Brand Equity: Capitalizing on the Value of a Brand Name
Succeeding with Change: Implementing Action-Driven Strategies
Continuous Quality Improvement: A Hands-on Guide to Setting Up and Sustaining an Effective Quality Programme
Service Management: Strategy and Leadership in the Service Business
Making Customer Satisfaction Happen
The Passion Plan at Work: Building a Passion-Driven Organization
Customer Care
Jumping The Q: Total Quality Persp (Successful business in a week)
Building Brand Identity: A Strategy for Success in a Hostile Marketplace: 1 (New Directions in Business)
The Reengineering Revolution
Quest for Loyalty: Creating Value Through Partnership (Harvard Business Review Book Series,)
12 Steps to Success Through Service
Advanced Service Techniques
Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business)
Quick Tips for Better Business Writing
Pylgrim's Progress: How to be a Winner in the Global Knowledge Economy
Starting Your Own Business 3e Rei: The bestselling guide to planning and building a successful entreprise: How to Plan, Build and Manage
The Secrets of Successful Business Report Writing (The Secrets Series)
Corporate Charisma: How to Achieve World-class Recognition by Maximising Your Company's Image, Brands and Culture
How to Negotiate Better Deals
The Marketing Planning Workbook (The marketing workbooks)
The Secrets of Successful business Letters and Reports
Leading Your People To Success
