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The Ultimate Business Library: 50 Books That Made Management (Ultimates S.)

By Crainer, Stuart, Hamel, Gary

Harvard Business Review on Managing Uncertainty ("Harvard Business Review" Paperback S.)

By Harvard Business Review

The Seven Keys of Charisma: Unlocking the secrets of those who have it (7)

By Kozubska, Joanna

Prospecting: The Key to Sales Success (Better Management Skills S.)

By Thornton, Virden J.

The Learning Organization

By Garratt, Bob

The Learning revolution

By Gordon Dyden & Dr. Jeannette Vos

Managerial Consulting Skills

By Charles J. Margerison

Project Leadership

By Briner, Wendy, Hastings, Colin

Building Agreement

By Shapiro, Daniel, Fisher, Roger

The One Minute Manager Builds High Performing Teams

By Blanchard, Kenneth H., Carew, Donald, Parisi-Carew, Eunice

Managing for Performance: How to Get the Best Out of Yourself and Your Team

By White, Alasdair

Perfect Presentation

By Leigh & Maynard

Management Development Beyond the Fringe: A Practical Guide to Alternative Approaches

By Lowe, Phil, Lewis, Ralph

First, Break All the Rules - What the World's Greatest Managers Do Differently

By Marcus Buckingham & Curt Coffman, Marcus Buckingham, Curt Coffman

The Richer Way

By Richer, Julian

Management Teams: Why They Succeed or Fail

By Belbin, R Meredith

A Manager's Guide to Self-development

By Pedler, Mike, Burgoyne, John, Boydell, Tom

Managing Brand Equity: Capitalizing on the Value of a Brand Name

By Aaker

Succeeding with Change: Implementing Action-Driven Strategies

By Eccles, Tony

Continuous Quality Improvement: A Hands-on Guide to Setting Up and Sustaining an Effective Quality Programme

By White, Alasdair

Service Management: Strategy and Leadership in the Service Business

By Normann, Richard

Making Customer Satisfaction Happen

By McNealy, R.M.

The Passion Plan at Work: Building a Passion-Driven Organization

By Chang, Richard Y., Smith, Fred, Louis

Customer Care

By Cook, Sarah

Jumping The Q: Total Quality Persp (Successful business in a week)

By KPMG Peat Marwick

Building Brand Identity: A Strategy for Success in a Hostile Marketplace: 1 (New Directions in Business)

By Upshaw, Lynn B.

The Reengineering Revolution

By Hammer, Michael

Quest for Loyalty: Creating Value Through Partnership (Harvard Business Review Book Series,)

By Reichheld, Frederick F., Cook, Scott

12 Steps to Success Through Service

By Hopson, Barrie, Scally, Mike

Advanced Service Techniques

By Nutley, Joyce