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Speak to Win: How to Present with Power in Any Situation

By Brian Tracy

Web Copy That Sells - The Revolutionary Formula for Creating Killer Copy Every Time

By Veloso

Paradox Process: Creative Business Solutions...Where You Least Expect to Find Them

By Barrett, Derm

Lost Art of the Great Speech: How to Write One--How to Deliver It

By Dowis

The Time Trap: The Classical Book on Time Management

By Mackenzie

The Language of Success: Business Writing that Informs, Persuades, and Gets Results

By Tom Sant, Sant, Tom

John F. Kennedy on Leadership: The Lessons and Legacy of a President

By John A. Barnes

The Power of Charm: How to Win Anyone Over in Any Situation

By Tracy, Brian, Arden, Ron

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

By Renee Evenson

The Customer Service Activity Book: 50 Activities for Inspiring Exceptional Service

By Doane

Maximum Influence: The 12 Universal Laws of Power Persuasion

By Mortensen

96 Great Interview Questions to Ask Before You Hire

By Paul Falcone

What Every New Manager Needs to Know: Making a Successful Transition to Management

By Gaynor, Gerard H.

Secret Service: Hidden Systems That Deliver Unforgettable Customer Service

By DiJulius, John

Persuasive Business Proposals: Writing to Win More Customers, Clients and Contracts

By Tom Sant

The Secrets of Word-of-Mouth Marketing: How to Trigger Exponential Sales Through Runaway Word-of-Mouth

By Silverman, George

Pressing Problems in Modern Organizations (That Keep Us Up at Night): Transforming Agendas for Research and Practice

By Quinn, Robert E., etc.

Effective Interviews (Self-development for success)

By Jenny Rogers

Romancing the Brand: Power of Advertising and How to Use it

By Martin, David N.

Crisis Management: Planning for the Inevitable

By Fink, Steven

I Know it When I See it: A Modern Fable About Quality

By Guaspari, John