books by publisher
Crisp Publications Inc
Coaching and Counseling: A Practical Guide for Managers and Team Leaders (Fifty-Minute S.)
50 One-Minute Tips to Better Communication: A Wealth of Business Communication Ideas (50-Minute Series)
Customer Service Nightmares: 100 Tales of the Worst Experiences Possible and How They Could Have Been Fixed (Crisp Professional Series)
Effective Performance Appraisals (Crisp Fifty-Minute Books)
Facilitation Skills for Team Leaders: Leading Organized Teams to Greater Productivity (Fifty-Minute S.)
Life is an Attitude!: Staying Positive When the World Seems Against You (Fifty-Minute S.)
Dynamics of Diversity: Strategic Programs for Your Organization (Fifty-Minute S.)
Better Business Writing: Techniques for Improving Correspondence (50-Minute Series)
Successful Negotiation: Effective "Win-Win" Strategies and Tactics (Fifty-Minute S.)
Effective Performance Appraisals: A Practical Guide for More Productive and Positive Performance Appraisals
Coping with Workplace Grief: Dealing with Loss, Trauma, and Change