Friedman, Nancy
Customer Service Nightmares: 100 Tales of the Worst Experiences Possible and How They Could Have Been Fixed (Crisp Professional Series)
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- Books2Africa Collection
- Subjects
- Author(s)
- Published
- 31st July 1998
- Publisher
- Crisp Publications Inc
- ISBN-10
- 1560524987
- ISBN-13
- 9781560524984
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