Balanced Scorecard Management

Operations Management: Concepts, Methods and Strategies

By Mark A. Vonderembse, G.P. White

Operations Management with MyOMLab

By Prof Nigel Slack, Dr Stuart Chambers, Prof Robert Johnston

Performance Drivers: A Practical Guide to Using the Balanced Scorecard

By Nils-Goeran Olve, Jan Roy, Magnus Wetter

Principles of Engineering Manufacture

By V. Chiles (University of Northumbria), S. Black (University of Northumbria), A. Lissaman (Formerly Head of Department of Production Engineering, North Gloucestershire College of Technology, Cheltenham, UK), S. Martin (Formerly Principal Lecturer in Pro...

Practising Quality Assurance in Social Care (Post-qualifying Social Work Practice)

By Hafford-Letchfield, Trish

Quality Without Tears: The Art of Hassle-Free Management

By Philip Crosby

Complete Quality Manual: A Blueprint For Producing Your Own Quality System (Financial Times Series)

By Mcgoldrick

Monitoring Education: Indicators, Quality and Effectiveness (School Development)

By Fitzgibbon, Carol Taylor

The Basics of FMEA, 2nd Edition

By Raymond J. Mikulak (Resource Engineering, Tolland, Connecticut, USA), Robin McDermott (Resource Engineering, Michael Beauregard (Resource Engineering

Loss Prevention in the Process Industries: Hazard Identification, Assessment and Control

By Frank P. Lees

Journey to Lean: Making Operational Change Stick

By John Drew, Blair McCallum, Stefan Roggenhofer

Utility Theory for Decision Making

By Peter C Fishburn

Six Sigma Demystified: A Self-Teaching Guide

By Paul Keller

The Visual MBA: A Quick Guide to Everything You'll Learn in Two Years of Business School

By Jason Barron