Balanced Scorecard Management

Monitoring Education: Indicators, Quality and Effectiveness (School Development)

By Fitzgibbon, Carol Taylor

Complete Quality Manual: A Blueprint For Producing Your Own Quality System (Financial Times Series)

By Mcgoldrick

Quality Without Tears: The Art of Hassle-Free Management

By Philip Crosby

Practising Quality Assurance in Social Care (Post-qualifying Social Work Practice)

By Hafford-Letchfield, Trish

Principles of Engineering Manufacture

By V. Chiles (University of Northumbria), S. Black (University of Northumbria), A. Lissaman (Formerly Head of Department of Production Engineering, North Gloucestershire College of Technology, Cheltenham, UK), S. Martin (Formerly Principal Lecturer in Pro...

Performance Drivers: A Practical Guide to Using the Balanced Scorecard

By Nils-Goeran Olve, Jan Roy, Magnus Wetter

Operations Management with MyOMLab

By Prof Nigel Slack, Dr Stuart Chambers, Prof Robert Johnston

Operations Management: Concepts, Methods and Strategies

By Mark A. Vonderembse, G.P. White

Applied Production and Operations Management

By James R. Evans, etc.

Operations Management: Concepts in Manufacturing and Services

By Robert E. Markland, Shawnee Vickery, Robert L. Davis

Managing Quality Fads: How American Business Learned to Play the Quality Game

By Robert E. Cole (Lorraine Tyson Mitchell II Professor of Leadership and Communication, Walter A. Haas School of Business, Lorraine Tyson Mitchell II Professor of Leadership and Communication, University of California, ...

Business Process Benchmarks

By Camp

Quality Networking in Europe

By Paul Kunst, Jos Lemmink, Ruth Prins

Statistical Method from the Viewpoint of Quality Control

By Walter A. Shewhart

Operations Management: Sustainability and Supply Chain Management, Global Edition

By Jay Heizer, Barry Render, Chuck Munson

Lifestyle Brands: A Guide to Aspirational Marketing

By S. Saviolo, A. Marazza

The Management of Technical Change: Automation in the UK and USA since1950

By A. Booth

Sourcing in China: Strategies, Methods and Experiences

By G. Nassimbeni, M. Sartor

Development Connections: Unveiling the Impact of New Information Technologies

By A. Chong, Inter-American Development Bank

The Future of Decision Making: How Revolutionary Software Can Improve the Ability to Decide

By R. Schank, D. Lyras, E. Soloway

Leading Smart Transformation: A Roadmap for World Class Government

By A. Kakabadse, M. Omar Abdulla, R. Abouchakra, A. Jawad, Kenneth A. Loparo

Globalization and Self-Regulation: The Crucial Role That Corporate Codes of Conduct Play in Global Business

By S. Sethi

The New IT Outsourcing Landscape: From Innovation to Cloud Services

By Leslie P. Willcocks, Mary C. Lacity

America's Challenges in the Greater Middle East: The Obama Administration's Policies

By S. Akbarzadeh

Quality Is Free: The Art of Making Quality Certain

By Crosby, Philip, Philip Crosby

Cases in Operations Management

By Robert Johnston, Stuart Chambers, Nigel Slack, Alan Harrison, Christine Harland

The Handbook of Global Outsourcing and Offshoring

By Ilan Oshri, Julia Kotlarsky, Leslie P. Willcocks

Autopoietic Knowledge Systems in Project-Based Companies

By K. Koskinen

The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

By Gene Kim, Kevin Behr, George Spatford

Winning with Teamwork: Quotations to Inspire the Power of Teamwork

By Karen Karvelas