books by subject
Business Communication Skills
Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers
Never Eat Alone: And Other Secrets to Success, One Relationship at a Time
Managing Joint Innovation: How to balance trust and control in strategic alliances
Customer Experience: Future Trends and Insights
Shut Up and Listen: Communication with Impact
Information Management: The Strategic Dimension
Discourses of Trust
101 Ways to Make a Professional Impact
Ethics in Marketing and Communications: Towards a Global Perspective
Interpreting in the Community and Workplace: A Practical Teaching Guide
Global Collaboration: Intercultural Experiences and Learning
From Battlefield to Boardroom: Making the difference through values based leadership
Confidence at Work: Get It Feel It Keep It
Business Communications: A Cultural and Strategic Approach
The Snowball Effect: Communication Techniques to Make You Unstoppable
How to Run Seminars and Workshops: Presentation Skills for Consultants, Trainers and Teachers
Crucial Conversations: Tools for Talking When Stakes are High
The Elephant In the Boardroom: The Causes of Leadership Derailment
Sales Letters that Sell
The End of Leadership
Mastering Communication
The 45 Second Presentation That Will Change Your Life
Taking Minutes of Meetings
How to Write Reports and Proposals
The Perfect Negotiation: All You Need to Get it Right First Time
IMC, The Next Generation
Working With Influence: Nine principles of persuasion to accelerate your career
Top Dog: A Different Kind of Book About Becoming an Excellent Leader
Living on the Fault Line: Managing for Shareholder Value in the Age of the Internet
