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Business Communication Skills

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Communicating Globally: Intercultural Communication and International Business

By Wallace V. Schmidt, Roger N. Conaway, Susan S. Easton, William J. Wardrope

The Big Book of Creativity Games: Quick, Fun Acitivities for Jumpstarting Innovation

By Robert Epstein

More Games Trainers Play

By Edward Scannell, John Newstrom

Games Trainers Play

By Edward Scannell, John Newstrom

Getting Together: Icebreakers and Group Energizers

By Lorraine L. Ukens

Rock Your Presentation: A New Guide to Speaking with Passion

By Nigel Barlow

Humanistic Management in Practice

By E. Von Kimakowitz, M. Pirson, H. Spitzeck, C. Dierksmeier, W. Amann

Displaying Competence in Organizations: Discourse Perspectives

By K. Pelsmaekers, C. Rollo, T. Van Hout, P. Heynderickx, Kenneth A. Loparo

Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers

By M. Ingwer

Never Eat Alone: And Other Secrets to Success, One Relationship at a Time

By Keith Ferrazzi, Tahl Raz

Managing Joint Innovation: How to balance trust and control in strategic alliances

By F. Bidault

Customer Experience: Future Trends and Insights

By C. Shaw, Q. Dibeehi, S. Walden

Shut Up and Listen: Communication with Impact

By T., C. Cooper, Kenneth A. Loparo

Information Management: The Strategic Dimension

By Michael Earl (Andersen Consulting Professor of Information Management, London Business School; and Fellow, Andersen Consulting Professor of Information Management, Templeton College, Oxford)

Discourses of Trust

By C. Candlin, Jonathan Crichton

101 Ways to Make a Professional Impact

By Eleri Sampson

Ethics in Marketing and Communications: Towards a Global Perspective

By M. McKinley

Interpreting in the Community and Workplace: A Practical Teaching Guide

By Mette Rudvin, Elena Tomassini

Global Collaboration: Intercultural Experiences and Learning

By Martine Cardel Gertsen, A. Soderberg, M. Zolner

From Battlefield to Boardroom: Making the difference through values based leadership

By Ivan Yardley, A. Kakabadse, Derrick Neal

Confidence at Work: Get It Feel It Keep It

By Ros Taylor

Business Communications: A Cultural and Strategic Approach

By Michael Rouse (De Montfort University), Sandra Rouse (University of Cambridge)

The Seven Deadly Skills of Communicating

By Ros Jay (Freelance Writer and Editor)

The Trust Manifesto: What you Need to do to Create a Better Internet

By Damian Bradfield

Words That Work: It's Not What You Say, It's What People Hear

By Frank Luntz

Global Dexterity: How to Adapt Your Behavior Across Cultures without Losing Yourself in the Process

By Andy Molinsky

Be an Effective Speaker

By Cristina Stuart

TED Talks: The official TED guide to public speaking: Tips and tricks for giving unforgettable speeches and presentations

By Chris Anderson

Knowledge Unplugged: The McKinsey Global Survey of Knowledge Management

By J. Kluge, W. Stein, T. Licht

Successful Presentation Skills

By Andrew Bradbury