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Office Management

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French Glossary for Bilingual Secretaries: French-English/English-French

By Lexus

Assertiveness at Work: A Practical Guide to Handling Arkward Situations

By Ken Back, Terry Bates, Kate Back

The No Asshole Rule: Building a Civilised Workplace and Surviving One That Isn't

By Robert Sutton

Medical Receptionists and Secretaries' Handbook

By Mari Robbins

High Speed Semiconductor Devices: Circuit aspects and fundamental behaviour

By Beneking, B., Back, Ken, Kate, Brigitte, B. Beneking

Psychology in Practice: Organisations

By Hugh Coolican

The Startup Way: How Entrepreneurial Management Transforms Culture and Drives Growth

By Eric Ries

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results

By Matthew Dixon, Brent Adamson, Pat Spenner, Nick Toman

Change The Culture, Change The

By Roger Connors

Secretarial Procedures Theory

By H.A. Harding

Basic Telephone Training

By Anne Watson-Delestree, Jimmie Hill

How to Use the Telephone

By Eva Roman

One Second Ahead: Enhance Your Performance at Work with Mindfulness

By Rasmus Hougaard, Jacqueline Carter, Gillian Coutts

Mastering Office Practice (Macmillan Master Guides)

Priorities, Planning and Paperwork

By Peter Brierley

The Challenger Sale: How To Take Control of the Customer Conversation

By Dixon, Matthew, Adamson, Brent

Chambers Office Oracle

By Doreen Sharp

Office Politics: How to Thrive in a World of Lying, Backstabbing and Dirty Tricks

By Oliver James

No Rules Rules: Netflix and the Culture of Reinvention

By Reed Hastings, Erin Meyer

Slide:ology: The Art and Science of Presentation Design

By Duarte, N

Team Workout: A Trainer's Sourcebook of 50 Team-Building Games and Activities

By Parker

The Definitive Personal Assistant & Secretarial Handbook: A Best Practice Guide for All Secretaries, PAs, Office Managers and Executive Assistants

By France, Sue

Materiality and Space: Organizations, Artefacts and Practices (Technology, Work and Globalization)

By Mitev, Nathalie, de Vaujany, Francois-Xavier

Career-tracking: 26 Successful Shortcuts to the Top

By Calano, J., Salzman

E-mail Rules - A Business Guide to Managing Policies, Security, and legal Issues for E-Mail and Digital Communication

By Flynn

Making the Connections: Using Internal Communication to Turn Strategy into Action

By Quirke, Bill

The Principles of Product Development Flow: Second Generation Lean Product Development

By Reinertsen, Donald G.

Tricky Coaching: Difficult Cases in Leadership Coaching (INSEAD Business Press)

By Korotov, K., Florent-Treacy, E., Vries, M. Kets de, Bernhardt, A., Kets de Vries, Manfred F.R.

Tourism Impacts, Planning and Management

By Peter Mason

Little Black Book: The Sunday Times bestseller

By Uwagba, Otegha