Production & Operations Management

Quality Is Free: The Art of Making Quality Certain

By Crosby, Philip, Philip Crosby

Six Sigma Demystified: A Self-Teaching Guide

By Paul Keller

From Knowledge to Intelligence

By Helen Rothberg, PhD, G. Scott Erickson

Operations Management

By Slack, Prof. Nigel, etc., Chambers, Stuart, Harland, Christine, Harrison, Alan, Johnston, Robert

Marketing

By Geoff Lancaster, Paul Reynolds

The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback

By Dan Olsen

Chemical Engineering, Volume 3: Chemical and Biochemical Reactors and Process Control

By D G Peacock (The School of Pharmacy, London, U.K.), J.F. Richardson (University of Wales Swansea, UK)

Quality without Tears: Art of Hassle-free Management

By Crosby, Philip B., Philip B. Crosby

Manufacturing Strategy: Texts and Cases

By Terry Hill

Visual Six Sigma: Making Data Analysis Lean

By Ian Cox, Marie A. Gaudard, Mia L. Stephens

Delivering Excellence In Health And Social Care: Quality, Excellence and Performance Measurement

By Moullin, .

How to Keep ISO 9000

By Kevin Thomas

Journey to Lean: Making Operational Change Stick

By John Drew, Blair McCallum, Stefan Roggenhofer

Loss Prevention in the Process Industries: Hazard Identification, Assessment and Control

By Frank P. Lees

The Basics of FMEA, 2nd Edition

By Raymond J. Mikulak (Resource Engineering, Tolland, Connecticut, USA), Robin McDermott (Resource Engineering, Michael Beauregard (Resource Engineering

Utility Theory for Decision Making

By Peter C Fishburn

Monitoring Education: Indicators, Quality and Effectiveness (School Development)

By Fitzgibbon, Carol Taylor

Complete Quality Manual: A Blueprint For Producing Your Own Quality System (Financial Times Series)

By Mcgoldrick

Operations Management

By Slack, Prof Nigel, Chambers, Dr Stuart, Harland, Dr Christine, Harrison, Alan, Clark, Graham

Leading Smart Transformation: A Roadmap for World Class Government

By A. Kakabadse, M. Omar Abdulla, R. Abouchakra, A. Jawad, Kenneth A. Loparo

Quality Without Tears: The Art of Hassle-Free Management

By Philip Crosby

Practising Quality Assurance in Social Care (Post-qualifying Social Work Practice)

By Hafford-Letchfield, Trish

Principles of Engineering Manufacture

By V. Chiles (University of Northumbria), S. Black (University of Northumbria), A. Lissaman (Formerly Head of Department of Production Engineering, North Gloucestershire College of Technology, Cheltenham, UK), S. Martin (Formerly Principal Lecturer in Pro...

Managing Quality

By Kelemen, Mihaela L

Quality and Reliability: Integrated Approach

By Charles Stanley Smith

Lean Six Sigma For Dummies

By Morgan, John, Brenig–Jones, Martin

Handbook of Hospitality Operations and IT

By Peter Jones

Operations Management with MyOMLab

By Prof Nigel Slack, Dr Stuart Chambers, Prof Robert Johnston

Designing, Managing, and Improving Operations

By David M. Upton

Benchmarking for Best Practice

By Mohamed Zairi