Quality Assurance & Total Quality Management

Implementing Quality Through BS5750/ISO 9000

By Peter Jackson, David Ashton

Achieve Total Quality

By David Hutchins

Using Lean for Fast Six SIGMA Results: A Synchronized Approach

By Mark Nash, Sheila R. Poling, Sophronia Ward

Liquid Lean

By Raymond C. Floyd

Lean for the Process Industries

By Peter L. King

The Quality 75: Towards Six Sigma Performance in Service and Manufacturing

By John Bicheno

Cause and Effect Lean: Lean Operations, Six Sigma and Supply Chain

By John Bicheno

Creating Powerful Brands

By Leslie de Chernatony, Leslie de Chernatony, Malcolm McDonald, de Chernatony, Leslie, de Chernatony, McDonald, Malcolm

Quality Issues in Heritage Visitor Attractions

By Ian Yeoman, Yeoman, Ian, Drummond, Siobhan

Managing Quality (Institute of Management Diploma)

By Desmond Bell

Product Development: An Integrated Approach

By Jean Hammond, David Inwood

Production and Operations Management: Principles and Techniques

By Ray Wild, Wild, Ray

Some Theory of Sampling

By William Edwards Deming

The Oliver Wight ABCD Checklist for Operational Excellence (The Oliver Wight Companies)

By Oliver Wight International Inc.

Quality: A Critical Introduction

By John Beckford, Beckford, John

Implementing Total Quality Management (Financial Times Series)

By Lesley Munro-Faure, Malcolm Munro-Faure, Munro-Faure, Lesley, Malcolm

Operations Management

By Roberta S. Russell, Bernard W. Taylor

Practical PRINCE 2

By Colin Bentley, Bentley, Colin

What is Lean Six Sigma

By Mike L. George, George, Mike L.

Six SIGMA for Managers (Briefcase Books Series)

By Greg Brue, Brue, Greg, Formisano, Roger A., Brue Greg

Manufacturing Planning and Control Systems

By Thomas E. Vollman, etc.