Carlaw

Managing and Motivating Contact Center Employees

By Carlaw, Malcolm, Carlaw, Peggy, Deming, Vasudha, Friedmann, Kurt

Managing and Motivating Contact Center Employees

By Carlaw, Malcolm, Carlaw, Peggy, Deming, Vasudha, Friedmann, Kurt

The Big Book of Customer Service Training Games: Quick, Fun Activities for All Customer Facing Employees (MGMT & LEADERSHIP)

By Carlaw, Peggy, Deming, Vasudha K.

The Big Book of Customer Service Training Games (Big Book Series)

By Carlaw, Peggy

Kent County Cricket Club: Fifty of the Finest First-Class Matches: Fifty of the Finest Matches (Classics)

By Derek, Carlaw