Carlaw, Malcolm, Carlaw, Peggy, Deming, Vasudha, Friedmann, Kurt
Managing and Motivating Contact Center Employees
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- Books2Africa Collection
- Subjects
- Author(s)
- Published
- 16th January 2003
- Publisher
- McGraw-Hill Education
- ISBN-10
- 0071388885
- ISBN-13
- 9780071388887
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