Carlaw, Peggy, Deming, Vasudha K., Peggy Carlaw, Vasudha Deming
The Big Book of Customer Service Training Games: Quick,Fun Activities for All Customer Facing Employees (Management & Leadership)
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- Books2Africa Collection
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- McGraw Hill Professional
- ISBN-10
- 0077114760
- ISBN-13
- 9780077114763
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