Reichheld, Fred, Markey, Rob
The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
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- Books2Africa Collection
- Subjects
- Author(s)
- Published
- 1st September 2011
- Publisher
- Harvard Business Review Press
- ISBN-10
- 9781422173350
- ISBN-13
- 9781422173350
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