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Business Communication Skills

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Customer Experience: Future Trends and Insights

By C. Shaw, Q. Dibeehi, S. Walden

Shut Up and Listen: Communication with Impact

By T., C. Cooper, Kenneth A. Loparo

Information Management: The Strategic Dimension

By Michael Earl (Andersen Consulting Professor of Information Management, London Business School; and Fellow, Andersen Consulting Professor of Information Management, Templeton College, Oxford)

Discourses of Trust

By C. Candlin, Jonathan Crichton

101 Ways to Make a Professional Impact

By Eleri Sampson

Ethics in Marketing and Communications: Towards a Global Perspective

By M. McKinley

Interpreting in the Community and Workplace: A Practical Teaching Guide

By Mette Rudvin, Elena Tomassini

Global Collaboration: Intercultural Experiences and Learning

By Martine Cardel Gertsen, A. Soderberg, M. Zolner

From Battlefield to Boardroom: Making the difference through values based leadership

By Ivan Yardley, A. Kakabadse, Derrick Neal

Confidence at Work: Get It Feel It Keep It

By Ros Taylor

Business Communications: A Cultural and Strategic Approach

By Michael Rouse (De Montfort University), Sandra Rouse (University of Cambridge)

The Seven Deadly Skills of Communicating

By Ros Jay (Freelance Writer and Editor)

The Perfect Negotiation: All You Need to Get it Right First Time

By Gavin Kennedy

German for Business

By Norman Paxton (formerly Head of Modern Languages, Huddersfield Polytechnic), Anthony R. Whelan

Company to Company Student's book: A Communicative Approach to Business Correspondence in English

By Andrew Littlejohn

How to Run Seminars and Workshops: Presentation Skills for Consultants, Trainers and Teachers

By Robert L. Jolles

Crucial Conversations: Tools for Talking When Stakes are High

By Patterson, Kerry, Grenny, Joseph, Mcmillan, Ron, Switzler, Al

The Elephant In the Boardroom: The Causes of Leadership Derailment

By Furnham, Adrian

Sales Letters that Sell

By Laura Brill

The End of Leadership

By Barbara Kellerman

Mastering Communication

By Nicki Stanton

The 45 Second Presentation That Will Change Your Life

By Don Failla

Taking Minutes of Meetings

By Joanna Gutman

How to Write Reports and Proposals

By Patrick Forsyth

Top Dog: A Different Kind of Book About Becoming an Excellent Leader

By J. Debonis

Living on the Fault Line: Managing for Shareholder Value in the Age of the Internet

By Geoffrey A. Moore

Working With Influence: Nine principles of persuasion to accelerate your career

By Dr. Amanda Nimon-Peters

Content - The Atomic Particle of Marketing: The Definitive Guide to Content Marketing Strategy

By Rebecca Lieb, Jaimy Szymanski

IMC, The Next Generation

By Don Schultz, Heidi Schultz

Words That Work: It's Not What You Say, It's What People Hear

By Frank Luntz