Klapholz, Richard, Klarman, Alex
Release the Hostages: Using Goldratt's Theory of Constraints for Customer Support Management
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- Books2Africa Collection
- Subjects
- Author(s)
- Published
- 1st March 2009
- Publisher
- North River Press
- ISBN-10
- 0884271900
- ISBN-13
- 9780884271901
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