Heskett, James L., Sasser Jr., W. Earl, Schlesinger, Leonard A.
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
- Availability
- To see availability please select your region.
- Books2Africa Collection
- Subjects
- Author(s)
- Published
- 16th June 2003
- Publisher
- The Free Press
- ISBN-10
- 0743225694
- ISBN-13
- 9780743225694
To reserve this book you first need to set your reservation location.