Human Resources Management

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

By Renee Evenson

Developing Attitude Towards Learning

By Mager, Robert F.

Personnel Management: Theory and Practice

By Cole, G. A.

How to Design a Training Course

By Taylor, Peter

Satisfactions in Work Design: Ergonomic and Other Approaches

By Sell, R.G., Shipley, P.

The Worker at Work: A Textbook Concerned With Men And Women In The Workplace

By Fraser, T. M.

The City & Guilds Practical Guide to Quality Assurance (Vocational)

By Pontin, Karen

Industrial Behaviour and Personnel Management

By Lupton, Tom

Human Aspects of Management

By Biddle, Derek, Evenden, Robin

Creating a Committed Workforce

By Martin, Peter, Nicholls, John

Training and Development

By Harrison, Rosemary

Counselling: Practical Guide for Employers

By Megranahan, Mike

Training Interventions

By Kenney, John and Margaret Anne Reid., J Kenney, Marga

Effective Change: 20 Ways to Make it Happen

By Leigh, Andrew

Changing Culture

By Williams, Allan P. O., etc.

Managing Human Resources

By Weightman, Jane

EVERYONE NEEDS A MENTOR - FOST (UK PROFESSIONAL BUSINESS Management / Business)

By CHRIS BREWSTER

Employee Resourcing (Management studies series 2)

By Torrington, Derek, Hall, Laura, Haylor, Isabel, Myers, Judith

Managing Careers (Developing strategies)

By Mayo, Andrew

Changing Culture: New Organizational Approaches (Developing Strategies S.)

By Williams, Allan P. O., Dobson, Paul, Walters, Mike

Assessment Centres (Developing Skills S.)

By Woodruffe, Charles

Training Interventions: Managing Employee Development

By Kenney, John, Reid, Margaret, Barrington, Harry, Barrington, Harry A., John Kenney, Margaret Reid, Harry A. Barrington, Harry Barrington

Negotiating, Persuading and Influencing (Training Extras S.)

By Fowler, Alan

The Selection Interview (Training Extras S.)

By Hackett, Penny

Motivating People (Training Extras S.)

By Maitland, Iain

The Manager as Coach and Mentor (Training Extras S.)

By Parsloe, Eric

Asking Questions (Training Extras S.)

By Mackay, Ian

The Appraisal Discussion (Training Extras S.)

By Gillen, Terry

Core Personnel and Development (People & organisations)

By Marchington, Mick, Wilkinson, Adrian

Employee Resourcing (People & organisations)

By Taylor, Stephen