books by subject

Service Industry

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Limey Gumshoe: The hapless adventures of a high-visibility undercover detective

By Will Randall

Football Supporters and the Game, 1885-1985

By Rogan P. Taylor

Food Service Operations: Planning and Control

By Tom Powers, Jo Marie Powers

Management of Food and Beverage Operations

By Jack D Ninemeier

Cases in Hospitality Management: A Critical Incident Approach

By Timothy R. Hinkin

Start and Run A Successful Cleaning Business: The essential guide to building a profitable company

By Robert Gordon

Money and Power: How Goldman Sachs Came to Rule the World

By Cohan, William D.

Terence Conran

By Nicholas Ind

Managing Core Public Services

By David McKevitt (University of Limerick, Eire)

Missionaries and Mandarins: Feminist engagement with development institutions

By Carol Miller

The New Politics of Surveillance and Visibility

By Kevin D. Haggerty, Richard V. Ericson

Mental Illness: Key Area Handbook

By Dept.of Health

New Managerialism

By Zifcak

Event Policy: From Theory to Strategy

By Malcolm Foley, David McGillivray, Gayle McPherson

The Marketing of Services

By Donald W. Cowell

Financial Management In The Public Sector

By Bernard Jones

Beyond the New Public Management: Changing Ideas and Practices in Governance

By Martin Minogue, Charles Polidano, David Hulme

Public Sector Management

By Norman Flynn

Public Sector Management In Europe

By Flynn, Strehl

Decentralisation and Civil Society in Uganda: The Quest for Good Governance

By Apolo Nsibambi

Public Policy in Britain

By Stephen P. Savage, etc.

Focus on Geography: Tourism, Leisure and Recreation

By Nagle, Garrett

Systems Thinking in the Public Sector: The Failure of the Reform Regime.... and a Manifesto for a Better Way

By John Seddon

Special Events: Event Leadership for a New World

By Joe Jeff Goldblatt

Priority Setting in Action: Purchasing Dilemmas

By Frank Honigsbaum, John Richards, Chris Ham

Medical Records Use and Abuse

By Heidi Tranberg, Jem Rashbass

Quality Indicators for General Practice

By Jenny Hacker

Service Management: With Student CD-Rom

By James A. Fitzsimmons, Mona J. Fitzsimmons

An Introduction to Health Economics

By M.F. Drummond

Good to Great and the Social Sectors: A Monograph to Accompany Good to Great

By Collins, Jim