Service Industry

Beyond the New Public Management: Changing Ideas and Practices in Governance

By Martin Minogue, Charles Polidano, David Hulme

Public Sector Management

By Norman Flynn

Public Sector Management In Europe

By Flynn, Strehl

Decentralisation and Civil Society in Uganda: The Quest for Good Governance

By Apolo Nsibambi

Public Policy in Britain

By Stephen P. Savage, etc.

Focus on Geography: Tourism, Leisure and Recreation

By Nagle, Garrett

Systems Thinking in the Public Sector: The Failure of the Reform Regime.... and a Manifesto for a Better Way

By John Seddon

In Defense of Civilization: How Our Past Can Renew Our Present

By Michael RJ Bonner

The Public Good (Issue 4) ("Soundings")

By Hall, Stuart, Massey, Doreen, Rustin, Michael, Mackintosh, Maureen

Reflections of a Window Cleaner

By Trayfoot, Roy, Totton, Edward

The Essential Guide to Holistic and Complementary Therapy

By Suzanne Le Quesne, Helen Beckmann

Ayliffe's Control of Healthcare-Associated Infection: A Practical Handbook

By Fraise, Adam, Bradley, Christina

The Entrepreneurial State: Debunking Public vs. Private Sector Myths

By Mazzucato, Mariana

Improving Public Management: 1 (European Institute of Public Administration)

By Les Metcalfe, Sue Richards, Richards, Sue

Making Policy Happen

By Budd, Leslie

Operational Security Management in Violent Environments

By Brabant, Koenraad van

Management of Violence and Aggression in Health Care

By Kidd, Brian, Stark, Cameron, Start, Burnside, Julia

Quasi-Markets and Social Policy

By Le Grand, Julian, Bartlett, Will

Migrant Nurses: Motivation, Integration and Contribution

By Winkelmann-Gleed, Andrea, Hakesley-Brown, Roswyn, Atkin, Karen

What works?: Evidence-based policy and practice in public services

By Davies, Huw T.O., Nutley, Sandra M., Smith, Peter C.

Managing Complex Networks: Strategies for the Public Sector

By Kickert, Walter J M, Klijn, Erik-Hans, Koppenjan, Joop F M

Political Economy and the Changing Global Order

By Stubbs, Richard, Underhill, Geoffrey R.D.

Public Services: Student Book (Btec Level 3 National Public Services 2.)

By Gray, Debra

The Business of Bridal Beauty

By Maurer, Getchen

The Bodyguard's Story: Diana, the Crash and the Sole Survivor

By Trevor Rees-Jones, Moira Johnston

Services Marketing: United States Edition

By Christopher H. Lovelock, Jochen Wirtz

Medical Records Use and Abuse

By Heidi Tranberg, Jem Rashbass

Trevor Sorbie: The Bridal Hair Book

By Trevor Sorbie, Jacki Wadeson

Service Management: With Student CD-Rom

By James A. Fitzsimmons, Mona J. Fitzsimmons

Markets and Managers: New Issues in the Delivery of Welfare

By Peter Taylor-Gooby, Robyn Lawson