books by subject
Service Industry

Services Marketing

The Economics of the Welfare State

Trigger Issues: Football

Forte: Autobiography

Purchasing in Government

BTEC National Travel and Tourism

Public Services and the 1990's: Issues in Public Services Finance and Management

Sport and International Development

Public Procurement's Place in the World: The Charge Towards Sustainability and Innovation

A Handbook of Leisure Studies

Latin American Urban Development into the Twenty First Century: Towards a Renewed Perspective on the City

The Economics of Welfare

Performance Information in the Public Sector: How it is Used

Competitive Strategies for Service Organisations

The Welfare State as Crisis Manager: Explaining the Diversity of Policy Responses to Economic Crisis

The Global Economic Crisis and the Future of Migration: Issues and Prospects: What will migration look like in 2045?

Migration States and Welfare States: Why Is America Different from Europe?

Innovation in India: The Future of Offshoring

Evaluation Frameworks for Development Programmes and Projects

Begin Hairdressing L1: the Official Guide to Level 1

Lessons in Leadership: Meeting the Challenges of Public Service Management

Understanding Nonprofit Funding: Managing Revenues in Social Services and Community Development

The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value

Managing Public Services: Dealing with Dogma

The New Public Service

Social Housing: An Introduction

BTEC Level 2 First Public Services

Delivering Welfare 2/E

SPA: The Official Guide to Spa Therapy at Levels 2 & 3
