Service Industry

Events Management

By Glenn A. J. Bowdin, Johnny Allen, Rob Harris, William O'Toole, Ian McDonnell

Researching Leisure, Sport and Tourism: The Essential Guide

By Long, Jonathan

Civic Entrepreneurship

By Charles Leadbeater, Sue Goss

Inside Coca-Cola

By Neville Isdell, George Witte

Dangerous Company: The Consulting Powerhouses and the Companies They Save and Ruin

By Madigan, Charles, O'Shea, James

Local Government in the Third World: Experience of Tropical Africa

By Philip Mawhood

Body Massage for the Beauty Therapist

By Audrey Githa Goldberg

Driving Loyalty

By Kirk Kazanjian

Hair Structure and Chemistry Simplified

By A.H. Powitt

Social Housing: An Introduction

By Harriott, Mr Stephen, Matthews, Mrs Lesley

Managing Strategy

By David Watson

Bureaucracy and Public Choice

By Jan-Erik Lane

Hodder Leisure and Tourism in Action: Event Management (Hodder GNVQ - Leisure & Tourism in Action S.)

By Betteridge, Debbie

Ethical Management for the Public Services

By Alan Lawton

The Appointed State

By Skelcher

Lessons in Leadership: Meeting the Challenges of Public Service Management

By Eileen Milner, Paul Joyce (Nottingham Trent University, UK)

Understanding Nonprofit Funding: Managing Revenues in Social Services and Community Development

By Kirsten A. Gronbjerg

The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value

By Sasser Jr., W. Earl, Schlesinger, Leonard A., Heskett, James L.

Managing Public Services: Dealing with Dogma

By Reverend Dr John Wilson

The New Public Service

By Paul C. Light

The City & Guilds Textbook: Level 2 NVQ Diploma in Hairdressing

By Keryl Titmus

VTCT Level 1 Foundation Diploma in Hair and Beauty Studies Student Book

By Samantha Taylor

Professional Hairdressing

By Martin Green, Leo Palladino

The City & Guilds Textbook: Level 3 VRQ Diploma in Beauty Therapy: Includes Spa Units

By Dee Gerrard, Beckmann, et al.

S/NVQ Level 3 Hairdressing Candidate Handbook

By Helen Stewart, Gilly Ford

The City & Guilds A-Z: Hairdressing

By Dawn Buttle

SPA: The Official Guide to Spa Therapy at Levels 2 & 3

By Joan Scott (South Trafford College), Andrea Harrison (South Trafford College)

BTEC Level 2 First Public Services

By Marilyn Breeze, Margaret Cronin, Alan Spafford

Delivering Welfare 2/E

By Tony Butcher

Managing Strategy

By David Watson