books by subject
Service Industry

Mental Illness: Key Area Handbook

The New Politics of Surveillance and Visibility

Missionaries and Mandarins: Feminist engagement with development institutions

Managing Core Public Services

Terence Conran

Money and Power: How Goldman Sachs Came to Rule the World

Start and Run A Successful Cleaning Business: The essential guide to building a profitable company

Cases in Hospitality Management: A Critical Incident Approach

Management of Food and Beverage Operations

Food Service Operations: Planning and Control

Football Supporters and the Game, 1885-1985

Limey Gumshoe: The hapless adventures of a high-visibility undercover detective

The Public Sector: Managing the Unmanageable

THE GROWTH OF THE PUBLIC SECTOR: Theories and International Evidence

Methods of Dynamic Economics

Economics as a Science of Human Behaviour: Towards a New Social Science Paradigm

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

Landmark Geography – Leisure, Recreation and Tourism (Collins A Level Geography)

The Public Sector Fox

Principles of Services Marketing

The Reflecting Glass: Professional Coaching for Leadership Development

Turning the World Upside Down Again: Global health in a time of pandemics, climate change and political turmoil

Performance Improvement in Hospitals and Health Systems

Start Your Own Coffee and Tea Shop: How to Start a Successful Coffee and Tea Shop

Start Your Own Bar and Club: Sports Bars, Nightclubs, Neighborhood Bars, Wine Bars, and More

Value and Valuation of Natural Science Collections

Speaking Truth to Power: Two Decades of Analysis in the Department of Health

Fire Magic: Hijack to Mogadishu

Service Management and Marketing: A Customer Relationship Management Approach
