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Service Industry

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NVQ/SVQ Level 2 Hairdressing Candidate Handbook, 3rd edition

By Palmer, Leah, Perkins, Ms Nicci

Professional Beauty Therapy Level 3

By Lorraine Nordmann

The Impact of Parties: Politics and Policies in Democratic Capitalist States

By Francis G. Castles

Understanding Big Government: The Programme Approach

By Richard Rose

High Season: Student's Book (VOCATIONAL ENGLISH)

By Harding, Keith, Henderson, Paul

Highly Recommended: Student's Book: English for the Hotel and Catering Industry

By Revell, Rod, Stott, Trish

Of Lions and Dung Beetles: A Man in the Middle of Colonial Administration in Kenya

By Terence Gavaghan

Managing and Leading in the Allied Health Professions

By Robert Jones, Fiona Jenkins

Service Delivery: Part 17

By Great Britain: Office of Government Commerce

New Managerialism

By Zifcak

Mental Illness: Key Area Handbook

By Dept.of Health

The New Politics of Surveillance and Visibility

By Kevin D. Haggerty, Richard V. Ericson

Missionaries and Mandarins: Feminist engagement with development institutions

By Carol Miller

Managing Core Public Services

By David McKevitt (University of Limerick, Eire)

Delivering Welfare 2/E

By Tony Butcher

Ethical Management for the Public Services

By Alan Lawton

The Appointed State

By Skelcher

Lessons in Leadership: Meeting the Challenges of Public Service Management

By Eileen Milner, Paul Joyce (Nottingham Trent University, UK)

Understanding Nonprofit Funding: Managing Revenues in Social Services and Community Development

By Kirsten A. Gronbjerg

The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value

By Sasser Jr., W. Earl, Schlesinger, Leonard A., Heskett, James L.

Managing Public Services: Dealing with Dogma

By Reverend Dr John Wilson

The New Public Service

By Paul C. Light

Social Housing: An Introduction

By Harriott, Mr Stephen, Matthews, Mrs Lesley

BTEC Level 2 First Public Services

By Marilyn Breeze, Margaret Cronin, Alan Spafford

The City & Guilds A-Z: Hairdressing

By Dawn Buttle

VTCT Level 1 Foundation Diploma in Hair and Beauty Studies Student Book

By Samantha Taylor

Professional Hairdressing

By Martin Green, Leo Palladino

The City & Guilds Textbook: Level 3 VRQ Diploma in Beauty Therapy: Includes Spa Units

By Dee Gerrard, Beckmann, et al.

S/NVQ Level 3 Hairdressing Candidate Handbook

By Helen Stewart, Gilly Ford

Begin Hairdressing L1: the Official Guide to Level 1

By Martin Green