books by subject
Service Industry

Body Massage for the Beauty Therapist

Driving Loyalty

Hair Structure and Chemistry Simplified

Milady's Skin Care and Cosmetic Ingredients Dictionary

Not for Sale!: Manchester United, Murdoch and the Defeat of BSkyB

The Soul of the Firm

A. B. C. of Chairmanship

Turning the World Upside Down: The search for global health in the 21st Century

The Future of Leisure Services

Managing Service Companies: Strategies for Success

The Reflecting Glass: Professional Coaching for Leadership Development

Turning the World Upside Down Again: Global health in a time of pandemics, climate change and political turmoil

Performance Improvement in Hospitals and Health Systems

Start Your Own Coffee and Tea Shop: How to Start a Successful Coffee and Tea Shop

Start Your Own Bar and Club: Sports Bars, Nightclubs, Neighborhood Bars, Wine Bars, and More

Value and Valuation of Natural Science Collections

Speaking Truth to Power: Two Decades of Analysis in the Department of Health

Fire Magic: Hijack to Mogadishu

Service Management and Marketing: A Customer Relationship Management Approach

Principles of Services Marketing

Essentials of Services Marketing

The Business of Government

The Stasi: Myth and Reality

Hotel, Hostel and Hospital Housekeeping

Managing Strategy

Managing Strategy

Bureaucracy and Public Choice

Hodder Leisure and Tourism in Action: Event Management (Hodder GNVQ - Leisure & Tourism in Action S.)

Ethical Management for the Public Services
