Michelli, Joseph
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
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- Books2Africa Collection
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- Subjects
- Author(s)
- Published
- 16th July 2008
- Publisher
- McGraw-Hill Education
- ISBN-10
- 0071548335
- ISBN-13
- 0884420580157
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