Public Relations

Naked Conversations : How Blogs are Changing the Way Businesses Talk with Customers

By Scoble, Robert, Israel, Shel

The Essential Public Manager

By Christopher Pollitt

Quality: Total Customer Service

By Lynda King Taylor

Public Relations

By J.Harvey Smith

Media Relations

By Ian Gilchrist

Lunch With The Wild Frontiers: A History of Britpop and Excess in 131/2 Chapters

By Phill Savidge

Event Planning Made Easy

By Paulette Wolf, Jodi Wolf, Donielle Levine

The Vaccination Controversy: The Rise, Reign and Fall of Compulsory Vaccination for Smallpox

By Stanley Williamson

Company Investor Relations

By james derriman

Decent Exposure: How to Manage Your Own Publicity and Get it Right

By Vincent Yearley

Mad Cows and Mother's Milk: The Perils of Poor Risk Communication

By Douglas Powell, William Leiss

Organizational Design: The Work Levels Approach: The Work Levels Approach

Packaging the Presidency: A History and Criticism of Presidential Campaign Advertising

By Kathleen Hall Jamieson (Professor and Dean, Annenberg School for Communication, Professor and Dean, University of Pennsylvania)

Public Relations: Principles and Practice

By Philip Kitchen (University of Hull)

Public Relations Strategy

By Sandra M Oliver, FCIPR PhD (Emeritus Professor (WLBS))

Corporate Coach: How to Build a Team of Loyal Customers and Happy Employees

By James B. Miller

The PR Bootcamp: Take Your Business from Invisible to Unstoppable

By Angelica Malin

Relationship Marketing

By Helen Peck, Martin Christopher, Moira Clark, Adrian Payne

The Thank You Economy

By Vaynerchuk, Gary

The Reputation Game: The Art of Changing How People See You

By David Waller, Rupert Younger

THE GROWTH OF THE PUBLIC SECTOR: Theories and International Evidence

By Norman Gemmell

CIM Advanced Certificate (Stage 2) Paper 7 Marketing Communications: Study Text

By BPP

Approaches to Sustainable Development

By Richard M. Auty, Katrina Brown

Handbook of Key Customer Relationship Management

By Ken Burnett

Understanding Sports Coaching: The Social, Cultural and Pedagogical Foundations of Coaching Practice

By Tania G. Cassidy, Robyn L. Jones, Paul Potrac

Ethics in Marketing and Communications: Towards a Global Perspective

By M. McKinley

Displaying Competence in Organizations: Discourse Perspectives

By K. Pelsmaekers, C. Rollo, T. Van Hout, P. Heynderickx, Kenneth A. Loparo

Humanistic Management in Practice

By E. Von Kimakowitz, M. Pirson, H. Spitzeck, C. Dierksmeier, W. Amann

Big Idea

By Jones Robert

Developing High Performance People: The Art Of Coaching

By Barbara Mink, Keith Owen, Oscar Mink