Quality Management

Monitoring Education: Indicators, Quality and Effectiveness (School Development)

By Fitzgibbon, Carol Taylor

Performance Improvement in Hospitals and Health Systems

By James Langabeer II

The Basics of FMEA, 2nd Edition

By Raymond J. Mikulak (Resource Engineering, Tolland, Connecticut, USA), Robin McDermott (Resource Engineering, Michael Beauregard (Resource Engineering

Loss Prevention in the Process Industries: Hazard Identification, Assessment and Control

By Frank P. Lees

Self-assessment for Business Excellence

By D.M. Lascelles, Roy Peacock

Total Management Thinking

By Sultan Kermally

Six Sigma Demystified: A Self-Teaching Guide

By Paul Keller

The Relationship-Driven Supply Chain: Creating a Culture of Collaboration throughout the Chain

By Stuart Emmett, Barry Crocker

How to Keep ISO 9000

By Kevin Thomas