books by subject
Quality Management
Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs
Creating Culture Change: Key to Successful Total Quality Management
Quality Control Handbook
Strategies for Quality Improvement: TQM, Reengineering and ISO 9000
Managing Total Quality
Hospital-wide Quality Assurance
Lean Six Sigma
Quality: Total Customer Service
Effective Management Skills: Managing Work
Implementing Six Sigma: Smarter Solutions Using Statistical Methods
The Power of Six Sigma: An Inspiring Tale of How Six Sigma is Transforming the Way We Work
Lean Six Sigma for Service
Assessing Business Excellence
Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification
The New Lean Toolbox: Towards Fast, Flexible Flow
BS ISO/575O 9000 Made Easy: A Practical Guide to Quality Standards
The Basics of Process Improvement
SAP R/3 Quality Management: Making it work for your business
Design in Business
Guidelines for Sensory Analysis in Food Product Development and Quality Control
Applied Qualitative Research Design: A Total Quality Framework Approach
Business Mathematics and Statistics
Cases in Operations Management
Lean Six Sigma For Dummies
Statistical Process Control
Top Class Competitors: How Nations, Firms, and Individuals Succeed in the New World of Competitiveness
Benchmarking: Adding Distinctive Value to Every Aspect of Your Business
Taking the Mystery Out of TQM: Practical Guide to Total Quality Management
Putting Total Quality Management to Work: What TQM Means, How to Use it and How to Sustain it Over the Long Run
