books by subject
Quality Management
Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs
Creating Culture Change: Key to Successful Total Quality Management
Quality Control Handbook
Strategies for Quality Improvement: TQM, Reengineering and ISO 9000
Managing Total Quality
Hospital-wide Quality Assurance
Lean Six Sigma
Quality: Total Customer Service
Effective Management Skills: Managing Work
Implementing Six Sigma: Smarter Solutions Using Statistical Methods
The Power of Six Sigma: An Inspiring Tale of How Six Sigma is Transforming the Way We Work
