Quality Management

Operations Management: Concepts in Manufacturing and Services

By Robert E. Markland, Shawnee Vickery, Robert L. Davis

Managing Quality Fads: How American Business Learned to Play the Quality Game

By Robert E. Cole (Lorraine Tyson Mitchell II Professor of Leadership and Communication, Walter A. Haas School of Business, Lorraine Tyson Mitchell II Professor of Leadership and Communication, University of California, ...

Assessing Business Excellence: A Guide to Self-assessment

By Les Porter, Steve Tanner

Business Process Benchmarks

By Camp

Quality Networking in Europe

By Paul Kunst, Jos Lemmink, Ruth Prins

Statistical Method from the Viewpoint of Quality Control

By Walter A. Shewhart

Operations Management: Sustainability and Supply Chain Management, Global Edition

By Jay Heizer, Barry Render, Chuck Munson

Geographical Indications and International Agricultural Trade: The Challenge for Asia

By L. Augustin-Jean, H. Ilbert, N. Saavedra-Rivano

Project Portfolio Management: Leading the Corporate Vision

By S. Rajegopal, P. McGuin, J. Waller

Mixing in the Process Industries: Second Edition

By A W NIENOW (University of Birmingham), M F EDWARDS (Unilever Research, Wirral), N. Harnby (University of Bradford)

Analog Est Methods Econometric

By C. F. Manski

Relationship Marketing

By Helen Peck, Martin Christopher, Moira Clark, Adrian Payne

Principles Of Operations Manangement

By Mike Harrison

Operations Management

By William J. Stevenson

Scaling up Excellence

By Hayagreeva Rao, Robert I. Sutton

Lean Six Sigma

By Michael George

The New Lean Toolbox: Towards Fast, Flexible Flow

By John Bicheno

Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification

By Howard S. Gitlow, David M. Levine

Assessing Business Excellence

By Les Porter, Steve Tanner

Lean Six Sigma for Service

By Michael George

The Power of Six Sigma: An Inspiring Tale of How Six Sigma is Transforming the Way We Work

By Subir Chowdhury

Implementing Six Sigma: Smarter Solutions Using Statistical Methods

Effective Management Skills: Managing Work

Quality: Total Customer Service

By Lynda King Taylor

Quality Control Handbook

By J. M. Juran

Zero Quality Control: Source Inspection and the Poka-Yoke System

By Shigeo Shingo, Shingo, Shigeo

Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs

By Parmenter, David

Creating Culture Change: Key to Successful Total Quality Management

By Atkinson, Philip E.

Managing Total Quality

By Logothetis

Hospital-wide Quality Assurance

By C.R.M. Wilson