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Quality Management

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5S for Operators: 5 Pillars of the Visual Workplace (The Shopfloor Series)

By Hirano, Hiroyuki

User Acceptance Testing: A step-by-step guide

By Hambling, Brian, van Goethem, Pauline

5S Kaizen in 90 Minutes

By Scotchmer, Andrew

Operations Management : A Supply Chain Approach

By Waller, Derek

The Strategy Quest: Releasing the Energy of Manufacturing Within a Market Driven Strategy : "a Dynamic Business Story"

By Hill, Terry

ISO 14001 and Beyond: Environmental Management Systems in the Real World

By Sheldon, Christopher

Memory Jogger II: a Pocket Guide of Tools for Continuous Improvement

By Brassard, Michael

Quality in the Public Sector: Essential Skills for the Public Sector (Essential Skills for the Public Sector S.)

By Bean, Jennifer, Hussey, Lascelles

Deming and Juran: Gift to the World

By Professor Mohamed Zairi

A Pragmatic Guide to Competency: Tools, Frameworks and Assessment

By Jon Holt, Simon A. Perry

Good Services: How to Design Services That Work

By Downe, Louise

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed: A Quick Reference Guide to 70 Tools for Improving Quality and Speed

By George, Michael L., John Maxey, David Rowlands, Mark Price

Operations & Process Management: Principles and Practice for Strategic Impact

By Nigel Slack, Stuart Chambers, Robert Johnston, Alan Betts

Total Quality Management: The key to business improvement

By Chris Hakes

ISO 9000 and Beyond: From Compliance to Performance Improvement

By Harrington, H. James

The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes

By Keyte, Beau, Locher, Drew A.

Lean Six Sigma For Dummies

By Morgan, John, Brenig–Jones, Martin

Lean for Dummies: Second Edition

By Sayer, Natalie J.

Management Control Systems

By Anthony, Robert N., Govindarajan, Vijay

The TQM Toolkit: A Handbook of Practical Techniques for Quality Management

By Waller, Jenny, Allen, Derek, Burns QC, Andrew, English, Mike

Trusted Partners: How Companies Build Mutual Trust

By Lewis, Jordan D.

Production and Operations Management

By Wild, Ray

The Corporate Self Assessment Handbook: For Measuring Business Excellence

By Hakes, C.

Developing a Quality Curriculum

By Glatthorn, Allan A.

Hot Tips for Facilitators: Strategies to Make Life Easier for Anyone who Leads, Guides, Teaches, or Trains Groups

By Abernathy, Rob

Operations Management

By Hill, Terry

What Went Wrong?: Case Studies of Process Plant Disasters

By Kletz, Trevor

Managerial Breakthrough

By Juran, J. M., Joseph M., Godfrey, D. A. Blanton

Quality Issues in Heritage Visitor Attractions

By Ian Yeoman, Yeoman, Ian, Drummond, Siobhan

Legal Aspects Of Purchasing And Supply Chain Management Second Edition: Second Edition

By Longdin, Ian