Quality Management

Implementing Total Quality Management (Financial Times Series)

By Lesley Munro-Faure, Malcolm Munro-Faure, Munro-Faure, Lesley, Malcolm

Managing Operations

By Bob Johnson, Alan Hart

How to Eat an Elephant: A Slice-by-slice Guide to Total Quality Management

By John Gilbert

Scaling up Excellence

By Hayagreeva Rao, Robert I. Sutton

Operations Management

By William J. Stevenson

Principles Of Operations Manangement

By Mike Harrison

Relationship Marketing

By Helen Peck, Martin Christopher, Moira Clark, Adrian Payne

Analog Est Methods Econometric

By C. F. Manski

Mixing in the Process Industries: Second Edition

By A W NIENOW (University of Birmingham), M F EDWARDS (Unilever Research, Wirral), N. Harnby (University of Bradford)

Project Portfolio Management: Leading the Corporate Vision

By S. Rajegopal, P. McGuin, J. Waller

Geographical Indications and International Agricultural Trade: The Challenge for Asia

By L. Augustin-Jean, H. Ilbert, N. Saavedra-Rivano

Operations Management: Sustainability and Supply Chain Management, Global Edition

By Jay Heizer, Barry Render, Chuck Munson

Statistical Method from the Viewpoint of Quality Control

By Walter A. Shewhart

Quality Networking in Europe

By Paul Kunst, Jos Lemmink, Ruth Prins

Business Process Benchmarks

By Camp

Assessing Business Excellence: A Guide to Self-assessment

By Les Porter, Steve Tanner

Managing Quality Fads: How American Business Learned to Play the Quality Game

By Robert E. Cole (Lorraine Tyson Mitchell II Professor of Leadership and Communication, Walter A. Haas School of Business, Lorraine Tyson Mitchell II Professor of Leadership and Communication, University of California, ...

Operations Management: Concepts in Manufacturing and Services

By Robert E. Markland, Shawnee Vickery, Robert L. Davis

Applied Production and Operations Management

By James R. Evans, etc.

Operations Management: Concepts, Methods and Strategies

By Mark A. Vonderembse, G.P. White

Personal Styles & Effective Performance

By David W. Merrill, Roger H. Reid

Quality costing

By Dale, Barrie G., Plunkett, J.J.

Benchmarking for Best Practice

By Mohamed Zairi

Performance Measurement and Evaluation

By Jacky Holloway, Jenny Lewis, Geoff Mallory

Quality and Reliability: Integrated Approach

By Charles Stanley Smith

Moral Intelligence: Enhancing Business Performance and Leadership Success (Paperback)

By Doug Lennick, Fred Kiel

Social Entrepreneurship: New Models of Sustainable Social Change

By Alex Nicholls (, University Lecturer in Social Entrepreneurship, Skoll Centre for Social Entrepreneurship, the Said Business School, University of Oxford)

Practising Quality Assurance in Social Care (Post-qualifying Social Work Practice)

By Hafford-Letchfield, Trish

Quality Without Tears: The Art of Hassle-Free Management

By Philip Crosby

Complete Quality Manual: A Blueprint For Producing Your Own Quality System (Financial Times Series)

By Mcgoldrick