Quality Management

Creating Culture Change: Key to Successful Total Quality Management

By Atkinson, Philip E.

Quality Control Handbook

By J. M. Juran

Strategies for Quality Improvement: TQM, Reengineering and ISO 9000

By Harry Costin

Managing Total Quality

By Logothetis

Hospital-wide Quality Assurance

By C.R.M. Wilson

Lean Six Sigma

By Michael George

Quality: Total Customer Service

By Lynda King Taylor

Effective Management Skills: Managing Work

Implementing Six Sigma: Smarter Solutions Using Statistical Methods

The Power of Six Sigma: An Inspiring Tale of How Six Sigma is Transforming the Way We Work

By Subir Chowdhury

Lean Six Sigma for Service

By Michael George

Assessing Business Excellence

By Les Porter, Steve Tanner

Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification

By Howard S. Gitlow, David M. Levine

The New Lean Toolbox: Towards Fast, Flexible Flow

By John Bicheno

BS ISO/575O 9000 Made Easy: A Practical Guide to Quality Standards

By Kit Sadgrove

The Basics of Process Improvement

By Tristan Boutros (Senior Vice President, Technology Operations, Process Improvement & Chief Program Officer -- Warner Music Group, NY, USA), Jennifer Cardella

Self-assessment for Business Excellence

By D.M. Lascelles, Roy Peacock

Chemical Engineering, Volume 3: Chemical and Biochemical Reactors and Process Control

By D G Peacock (The School of Pharmacy, London, U.K.), J.F. Richardson (University of Wales Swansea, UK)

Technical Analysis of Stock Trends

By Robert D. Edwards, John Magee (Consultant, Chicago, Illinois, USA), W.H.C. Bassetti (Golden Gate University, San Francisco

The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback

By Dan Olsen

Quality Management for Organizational Excellence: Introduction to Total Quality: International Edition

By David L. Goetsch, Stanley Davis

Marketing

By Geoff Lancaster, Paul Reynolds

How to Keep ISO 9000

By Kevin Thomas

The Relationship-Driven Supply Chain: Creating a Culture of Collaboration throughout the Chain

By Stuart Emmett, Barry Crocker

Six Sigma Demystified: A Self-Teaching Guide

By Paul Keller

Total Management Thinking

By Sultan Kermally

Practising Quality Assurance in Social Care (Post-qualifying Social Work Practice)

By Hafford-Letchfield, Trish

Complete Quality Manual: A Blueprint For Producing Your Own Quality System (Financial Times Series)

By Mcgoldrick

Quality Without Tears: The Art of Hassle-Free Management

By Philip Crosby

Monitoring Education: Indicators, Quality and Effectiveness (School Development)

By Fitzgibbon, Carol Taylor