books by subject
Quality Management
Effective Management Skills: Managing Work
Quality: Total Customer Service
Lean Six Sigma
Hospital-wide Quality Assurance
Managing Total Quality
Strategies for Quality Improvement: TQM, Reengineering and ISO 9000
Quality Control Handbook
Creating Culture Change: Key to Successful Total Quality Management
Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs
Zero Quality Control: Source Inspection and the Poka-Yoke System
Six SIGMA for Managers (Briefcase Books Series)
Deming's 14 Points Applied to Services (Quality and Reliability)
Juran on Quality by Design: The New Steps for Planning Quality Into Goods and Services
Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results
Measuring Performance: Using the New Metrics to Deploy Strategy and Improve Performance
Lean Six Sigma: Combining Six Sigma Quality with Lean Production Speed (GENERAL FINANCE & INVESTING)
Lean Six Sigma For Dummies, Portable Edition
The Customer Connection
The PDMA Handbook of New Product Development
The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance (GENERAL FINANCE & INVESTING)
Handbook of Quality Tools: The Japanese Approach
Seeing the Whole: Mapping the Extended Value Stream
Learning to See: Value Stream Mapping to Add Value and Eliminate Muda
The Supply Chain Manager's Problem-Solver: Maximizing the Value of Collaboration and Technology: 25 (Resource Management)
Understanding Business Process Re-engineering In A Week (IAW)
Managing Quality
Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement (GENERAL FINANCE & INVESTING)
Lean Six Sigma Business Transformation For Dummies
Managing Project Quality (Project Management Essential Library)
