Quality Management

Handbook of Quality Tools: The Japanese Approach

By Asaka, Tetsuichi, Ozeki, Kazuo

The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance (GENERAL FINANCE & INVESTING)

By Pande, Peter S., Neuman, Robert P., Cavanagh, Roland R.

The PDMA Handbook of New Product Development

By Rosenau, Milton D., Griffin, Abbie, Castellion, George A., Anschuetz, Ned F.

The Customer Connection

By Guaspari, John

Lean Six Sigma For Dummies, Portable Edition

By Morgan, John

Lean Six Sigma: Combining Six Sigma Quality with Lean Production Speed (GENERAL FINANCE & INVESTING)

By George, Michael L.

Measuring Performance: Using the New Metrics to Deploy Strategy and Improve Performance

By Frost, Dr. Bob

Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results

By Niven, Paul R.

Juran on Quality by Design: The New Steps for Planning Quality Into Goods and Services

By Juran, J.M.

Deming's 14 Points Applied to Services (Quality and Reliability)

By Rosander, Arlyn Custer, A. C.

Personal Styles & Effective Performance

By David W. Merrill, Roger H. Reid

Scaling up Excellence

By Hayagreeva Rao, Robert I. Sutton

Operations Management

By William J. Stevenson

Principles Of Operations Manangement

By Mike Harrison

Relationship Marketing

By Helen Peck, Martin Christopher, Moira Clark, Adrian Payne

Analog Est Methods Econometric

By C. F. Manski

Mixing in the Process Industries: Second Edition

By A W NIENOW (University of Birmingham), M F EDWARDS (Unilever Research, Wirral), N. Harnby (University of Bradford)

Project Portfolio Management: Leading the Corporate Vision

By S. Rajegopal, P. McGuin, J. Waller

Geographical Indications and International Agricultural Trade: The Challenge for Asia

By L. Augustin-Jean, H. Ilbert, N. Saavedra-Rivano

Operations Management: Sustainability and Supply Chain Management, Global Edition

By Jay Heizer, Barry Render, Chuck Munson

Statistical Method from the Viewpoint of Quality Control

By Walter A. Shewhart

Quality Networking in Europe

By Paul Kunst, Jos Lemmink, Ruth Prins

Business Process Benchmarks

By Camp

Assessing Business Excellence: A Guide to Self-assessment

By Les Porter, Steve Tanner

Managing Quality Fads: How American Business Learned to Play the Quality Game

By Robert E. Cole (Lorraine Tyson Mitchell II Professor of Leadership and Communication, Walter A. Haas School of Business, Lorraine Tyson Mitchell II Professor of Leadership and Communication, University of California, ...

Operations Management: Concepts in Manufacturing and Services

By Robert E. Markland, Shawnee Vickery, Robert L. Davis

Applied Production and Operations Management

By James R. Evans, etc.

Operations Management: Concepts, Methods and Strategies

By Mark A. Vonderembse, G.P. White

Monitoring Education: Indicators, Quality and Effectiveness (School Development)

By Fitzgibbon, Carol Taylor

The Basics of FMEA, 2nd Edition

By Raymond J. Mikulak (Resource Engineering, Tolland, Connecticut, USA), Robin McDermott (Resource Engineering, Michael Beauregard (Resource Engineering