Quality Management

Lean Six Sigma For Dummies, Portable Edition

By Morgan, John

Lean Six Sigma: Combining Six Sigma Quality with Lean Production Speed (GENERAL FINANCE & INVESTING)

By George, Michael L.

Measuring Performance: Using the New Metrics to Deploy Strategy and Improve Performance

By Frost, Dr. Bob

Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results

By Niven, Paul R.

Juran on Quality by Design: The New Steps for Planning Quality Into Goods and Services

By Juran, J.M.

Deming's 14 Points Applied to Services (Quality and Reliability)

By Rosander, Arlyn Custer, A. C.

Six SIGMA for Managers (Briefcase Books Series)

By Greg Brue, Brue, Greg, Formisano, Roger A., Brue Greg

Zero Quality Control: Source Inspection and the Poka-Yoke System

By Shigeo Shingo, Shingo, Shigeo

Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs

By Parmenter, David

Creating Culture Change: Key to Successful Total Quality Management

By Atkinson, Philip E.

Quality Control Handbook

By J. M. Juran

Strategies for Quality Improvement: TQM, Reengineering and ISO 9000

By Harry Costin

Applied Production and Operations Management

By James R. Evans, etc.

Social Entrepreneurship: New Models of Sustainable Social Change

By Alex Nicholls (, University Lecturer in Social Entrepreneurship, Skoll Centre for Social Entrepreneurship, the Said Business School, University of Oxford)

Moral Intelligence: Enhancing Business Performance and Leadership Success (Paperback)

By Doug Lennick, Fred Kiel

Quality and Reliability: Integrated Approach

By Charles Stanley Smith

Performance Measurement and Evaluation

By Jacky Holloway, Jenny Lewis, Geoff Mallory

Benchmarking for Best Practice

By Mohamed Zairi

Quality costing

By Dale, Barrie G., Plunkett, J.J.

Personal Styles & Effective Performance

By David W. Merrill, Roger H. Reid

Operations Management: Concepts, Methods and Strategies

By Mark A. Vonderembse, G.P. White

Business Process Benchmarks

By Camp

Geographical Indications and International Agricultural Trade: The Challenge for Asia

By L. Augustin-Jean, H. Ilbert, N. Saavedra-Rivano

Operations Management: Sustainability and Supply Chain Management, Global Edition

By Jay Heizer, Barry Render, Chuck Munson

Statistical Method from the Viewpoint of Quality Control

By Walter A. Shewhart

Quality Networking in Europe

By Paul Kunst, Jos Lemmink, Ruth Prins

Managing Quality Fads: How American Business Learned to Play the Quality Game

By Robert E. Cole (Lorraine Tyson Mitchell II Professor of Leadership and Communication, Walter A. Haas School of Business, Lorraine Tyson Mitchell II Professor of Leadership and Communication, University of California, ...

Operations Management: Concepts in Manufacturing and Services

By Robert E. Markland, Shawnee Vickery, Robert L. Davis

Practising Quality Assurance in Social Care (Post-qualifying Social Work Practice)

By Hafford-Letchfield, Trish

Assessing Business Excellence: A Guide to Self-assessment

By Les Porter, Steve Tanner