Service Industry

Quality Indicators for General Practice

By Jenny Hacker

Political Economy and the Changing Global Order

By Stubbs, Richard, Underhill, Geoffrey R.D.

Public Services: Student Book (Btec Level 3 National Public Services 2.)

By Gray, Debra

The Business of Bridal Beauty

By Maurer, Getchen

The Bodyguard's Story: Diana, the Crash and the Sole Survivor

By Trevor Rees-Jones, Moira Johnston

Services Marketing: United States Edition

By Christopher H. Lovelock, Jochen Wirtz

In Defense of Civilization: How Our Past Can Renew Our Present

By Michael RJ Bonner

Implementing Change in the NHS: A Guide for General Managers

By P. Spurgeon, Fred Barwell

Gestapo

By Rupert Butler

Ashes To Admin: Tales from the Caseload of a Council Funeral Officer

By Evie King

Special Events: The Brave New World for Bolder and Better Live Events, EMEA Edition

By Seungwon Lee, Joe Goldblatt (Johnson and Wales University, Providence, Rhode Island)

Betrayed: Politics, Power, and Prosperity

By S. Kaplan

Gestapo

By Butler, Rupert

Good to Great and the Social Sectors: A Monograph to Accompany Good to Great

By Collins, Jim

An Introduction to Health Economics

By M.F. Drummond

Priority Setting in Action: Purchasing Dilemmas

By Frank Honigsbaum, John Richards, Chris Ham

Special Events: Event Leadership for a New World

By Joe Jeff Goldblatt

Beyond the New Public Management: Changing Ideas and Practices in Governance

By Martin Minogue, Charles Polidano, David Hulme

Public Sector Management

By Norman Flynn

Public Sector Management In Europe

By Flynn, Strehl

Decentralisation and Civil Society in Uganda: The Quest for Good Governance

By Apolo Nsibambi

Public Policy in Britain

By Stephen P. Savage, etc.

Focus on Geography: Tourism, Leisure and Recreation

By Nagle, Garrett

Systems Thinking in the Public Sector: The Failure of the Reform Regime.... and a Manifesto for a Better Way

By John Seddon

Markets and Managers: New Issues in the Delivery of Welfare

By Peter Taylor-Gooby, Robyn Lawson

Medical Records Use and Abuse

By Heidi Tranberg, Jem Rashbass

Service Management: With Student CD-Rom

By James A. Fitzsimmons, Mona J. Fitzsimmons

Trevor Sorbie: The Bridal Hair Book

By Trevor Sorbie, Jacki Wadeson

Plunder: Private Equity's Plan to Pillage America

By Brendan Ballou

Event Policy: From Theory to Strategy

By Malcolm Foley, David McGillivray, Gayle McPherson