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Service Industry

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Services Marketing

By Valarie A. Zeithaml, Mary Jo Bitner

New Managerialism

By Zifcak

Mental Illness: Key Area Handbook

By Dept.of Health

The New Politics of Surveillance and Visibility

By Kevin D. Haggerty, Richard V. Ericson

Missionaries and Mandarins: Feminist engagement with development institutions

By Carol Miller

Managing Core Public Services

By David McKevitt (University of Limerick, Eire)

Terence Conran

By Nicholas Ind

Money and Power: How Goldman Sachs Came to Rule the World

By Cohan, William D.

Start and Run A Successful Cleaning Business: The essential guide to building a profitable company

By Robert Gordon

Cases in Hospitality Management: A Critical Incident Approach

By Timothy R. Hinkin

Management of Food and Beverage Operations

By Jack D Ninemeier

Food Service Operations: Planning and Control

By Tom Powers, Jo Marie Powers

Football Supporters and the Game, 1885-1985

By Rogan P. Taylor

Limey Gumshoe: The hapless adventures of a high-visibility undercover detective

By Will Randall

The Public Sector: Managing the Unmanageable

By Alexander Stevenson

THE GROWTH OF THE PUBLIC SECTOR: Theories and International Evidence

By Norman Gemmell

Methods of Dynamic Economics

By J. R. Hicks

Economics as a Science of Human Behaviour: Towards a New Social Science Paradigm

By Bruno S. Frey

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

By Guidara, Will

Landmark Geography – Leisure, Recreation and Tourism (Collins A Level Geography)

By Prosser, Robert

The Public Sector Fox

By Marcial Boo, Alexander Stevenson

Local Government in Aberdeen, 1975-96: Running the Granite City

By Kirsteen Davidson, John Fairley

Migration States and Welfare States: Why Is America Different from Europe?

By A. Razin, E. Sadka

The Economics of Welfare

By A. Pigou

Performance Information in the Public Sector: How it is Used

By Wouter van Dooren, Steven Van de Walle

Competitive Strategies for Service Organisations

By John McManus, Neil Botten

The Welfare State as Crisis Manager: Explaining the Diversity of Policy Responses to Economic Crisis

By P. Starke, A. Kaasch, F. Van Hooren

The Global Economic Crisis and the Future of Migration: Issues and Prospects: What will migration look like in 2045?

By Bimal Ghosh

Evaluation Frameworks for Development Programmes and Projects

By Reider Dale

The Colour Book: The Official Guide to Colour for NVQ Levels 2 and 3

By Tracey Lloyd, Christine McMillan-Bodell