Service Industry

Gestapo

By Rupert Butler

Improving Public Management: 1 (European Institute of Public Administration)

By Les Metcalfe, Sue Richards, Richards, Sue

Making Policy Happen

By Budd, Leslie

Operational Security Management in Violent Environments

By Brabant, Koenraad van

Management of Violence and Aggression in Health Care

By Kidd, Brian, Stark, Cameron, Start, Burnside, Julia

Quasi-Markets and Social Policy

By Le Grand, Julian, Bartlett, Will

Migrant Nurses: Motivation, Integration and Contribution

By Winkelmann-Gleed, Andrea, Hakesley-Brown, Roswyn, Atkin, Karen

What works?: Evidence-based policy and practice in public services

By Davies, Huw T.O., Nutley, Sandra M., Smith, Peter C.

Managing Complex Networks: Strategies for the Public Sector

By Kickert, Walter J M, Klijn, Erik-Hans, Koppenjan, Joop F M

Political Economy and the Changing Global Order

By Stubbs, Richard, Underhill, Geoffrey R.D.

Public Services: Student Book (Btec Level 3 National Public Services 2.)

By Gray, Debra

The Business of Bridal Beauty

By Maurer, Getchen

The Bodyguard's Story: Diana, the Crash and the Sole Survivor

By Trevor Rees-Jones, Moira Johnston

Services Marketing: United States Edition

By Christopher H. Lovelock, Jochen Wirtz

In Defense of Civilization: How Our Past Can Renew Our Present

By Michael RJ Bonner

Implementing Change in the NHS: A Guide for General Managers

By P. Spurgeon, Fred Barwell

Priority Setting in Action: Purchasing Dilemmas

By Frank Honigsbaum, John Richards, Chris Ham

Plunder: Private Equity's Plan to Pillage America

By Brendan Ballou

Markets and Managers: New Issues in the Delivery of Welfare

By Peter Taylor-Gooby, Robyn Lawson

Markets and Managers: New Issues in the Delivery of Welfare

By Peter Taylor-Gooby, Robyn Lawson

Trevor Sorbie: The Bridal Hair Book

By Trevor Sorbie, Jacki Wadeson

Service Management: With Student CD-Rom

By James A. Fitzsimmons, Mona J. Fitzsimmons

Medical Records Use and Abuse

By Heidi Tranberg, Jem Rashbass

Quality Indicators for General Practice

By Jenny Hacker

Gestapo

By Butler, Rupert

Ashes To Admin: Tales from the Caseload of a Council Funeral Officer

By Evie King

Special Events: The Brave New World for Bolder and Better Live Events, EMEA Edition

By Seungwon Lee, Joe Goldblatt (Johnson and Wales University, Providence, Rhode Island)

Betrayed: Politics, Power, and Prosperity

By S. Kaplan

The Entrepreneurial State: Debunking Public vs. Private Sector Myths

By Mazzucato, Mariana

Good to Great and the Social Sectors: A Monograph to Accompany Good to Great

By Collins, Jim