Walden, Steven
Customer Experience Management Rebooted: Are you an Experience brand or an Efficiency brand?
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- Books2Africa Collection
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- Subjects
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- Managers' Guides to Computing
- Balanced Scorecard Management
- Business Leadership Skills
- Business Motivation Skills
- Organisational Theory & Behaviour Management
- Production & Quality Control Management
- Strategy Management
- Brands & Corporate Identity
- Customer Services
- Operational Productivity
- Business Research & Development
- Author(s)
- Published
- 10th March 2017
- Publisher
- Palgrave Macmillan
- ISBN-10
- 1349949043
- ISBN-13
- 9781349949045
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